Great for techs
Excellent
Response from developer
Thank you for your wonderful review! It's great to know that the functionality we've integrated is making a significant difference for technicians in the field. A lot of effort has indeed gone into developing this app to ensure it meets your needs effectively. We appreciate your recognition of this and are motivated to continue improving and enhancing the app. Your feedback is invaluable to us! Techsbook Support Team
Excellent
New app saves time
Response from developer
Dear Frank, Thank you for your positive review! We're thrilled to hear that our app has streamlined your appointment scheduling process, eliminating the need for time-consuming phone calls. It's also great to know that the features for uploading pictures and detailing job specifics are keeping you organized and focused. It's always a pleasure to hear that our tech support chat has been efficient and the team has been responsive to your needs. Your feedback is invaluable, and we look forward to continuing to support your experience with our app. Best regards, Techsbook Customer Support Team
Lots of bugs including the pay bait and switch
But the one screen I can read it on shows the amount I will get paid for the jobs I did. Except these guys have shorted my pay on two jobs and are giving me the run around getting paid. If you get involved with these guys have a lawyer on hand and double check all your paperwork! So far I haven’t been paid in full for the first weeks worth of jobs and they are telling me that because I allowed the customer to add more vehicle to a separate ticket that i loose pay for half the miles I drove. The miles were worth more than the added on jobs!!! It’s been since last week I have been emailing them about this and currently waiting on more email replies.
Oh also the app doesn’t show the full faq it cuts down to the first few sentences so I couldn’t ready the day rate pay. I have asked Luis three times and he ignores me.
I hope that by posting this someone can give me my missing paycheck!!!
Response from developer
Dear Frank, Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you've encountered with our GPS navigation, pay calculations, and the app's functionality. It's crucial for us to ensure accurate and timely payments, and we regret that your experience did not meet these standards. Regarding the payment discrepancies for the jobs completed, we understand how frustrating this can be. Rest assured, we are committed to resolving this promptly. Our team is reviewing your case, and we will ensure that any owed payments are processed as quickly as possible. We also acknowledge the communication issues you faced and apologize for the delayed responses. We are addressing this internally to improve our customer service. Regarding the app's FAQ section, we are working on fixing this to ensure all information is accessible and clear. Your feedback is invaluable in helping us enhance our app's functionality. Please expect communication from our team soon to discuss your concerns in detail and find a resolution. We appreciate your patience and are here to support you. Best regards, Techsbook Customer Support Team
Great tool for scheduling telematics
Best app for telematics technician
Response from developer
Thank you for your feedback!
Good opportunity!
Response from developer
Thank you for your feedback!
