Leave a Review Swarovski KSA, UAE, Kuwait
Bad customer service and app
“The website and app are very poor, and the after-sales service is even worse. The customer service team is very unhelpful and their behavior is unacceptable. Additionally, their promotions are misleading; they advertise same-day delivery but often delay it. The delivery company is disrespectful and their service is extremely poor.”Show lessAbd-Ulkareem
Developer Response
Hello Abd-Ulkareem, Thank you for sharing your recent experience with Swarovski. We are sorry to hear about this situation, and we would like to offer you assistance. We put customer experience and satisfaction as our priority. Please send us your contact details to {swarovskiguestrelations.me@mailmac.net} and our customer care team will reach out to you. Swarovski TeamPayment
When I go to payment option the page turn to black and I can't go for next step.. :)..this..
Developer Response
Hello ..this.., Thank you for leaving us a review. We are sorry to hear of your recent experience with us and we would like to be in touch with you to learn more of how we can make it better to you! Please send us your contact details to swarovskiguestrelations@chalhoub.com and our customer care team will reach to you. We put customer experience and satisfaction as our priority, and your feedback helps us to improve the hard work we put in every day. So thanks for your words and we look forward to being in touch with you again. Swarovski TeamWhere is the UK version???
Really displeased to see there is no app for the UK.Sujo69
Useless!!
No United States option to purchase from nor US currency… can’t do anything with itWayneDLG
App. Does not let you pick uk.
App does not let you pick uk. Need tech team to follow up. I love the jewellery, I wish the app worked in ukKinil-leeshi
UK
Tried so many times to get the UK but can’t get it so app no good to me why doesn’t it have the choice off UKKatty66
Region limit why?
Why is there only options for the country that isn’t US? Not even worth using the appaaaaHhHgGaga
tốt
tốtbon1285
Pointless
Can’t select uk. Pointless garbage appMrJ0n3s
Can’t choose England/English
As someone else stared over a year ago- can’t select England/English so can’t download/use appAcacia acacia
