Scam
Sat down at 10 dollar buy in cash game, played a couple hands, and my cards were invisible after that. Hand after hand I had no idea what my cards were, so I left the table, had about 9.75 left, they kept it. I couldn’t play, and I guess I couldn’t not play. No win situation , except for MGM and State of Michigan, 10 free dollars for them. Crooked game, crooked politicians. And if you think you can just dump the remainder of your deposit in a slot, most don’t even work.*** Tried poker again, this time, after two hours in a tournament, made the final table, and was disconnected because they say they couldn’t verify my location, which is the same as it always is, watched my chips get blinded out, finished in eighth place, one out of the money. TOTAL SCAM!!!!!!!!!!!! BETMGM and State of Michigan are now partners in a criminal enterprise. Someone should investigate that!
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Response from developer
Thank you for your feedback. We're sorry to hear about your frustrations. Please reach out to us on our social media channels on Facebook, Twitter, or Instagram so we can address your concerns.
The worst app out there.
I will genuinely pay people to stay away from this app and play else where. I’ve reviewed before, and they blocked it. Because I worked for this company. IT IS NOT FAIRPLAY. DO NOT LET THEM FOOL YOU. The app is designed to let you think you’re doing well, you can play for 2000 years, and you will never EVER go positive. It’s literally what they do. They’re scam artists to the core. They want you to go broke and off yourself. For them? BEST CASE SCENARIO is you empty your bank account to them, off yourself, and they pray your child does the same and offs himself as well. The CFO? chad? He literally has a sign on his wall that says “take the poors money, and take their children too” I WISH I WAS JOKING. It is literally a joke to them. If you eat a bullett, they will celebrate the occasion
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BetMGM Poker-Casino
I give one star because this is like third or fourth review and they don’t keep it. They don’t keep the bad ones that you leave. Yes, I enjoy the MGM place online site. I enjoy the site far as to where I can gamble at home yes, but they are taking your money, they said notifications of things and notifications are encrypted so you have no proof unless you screenshot every single thing they send you they give you a promotion and take it completely right away. I play poker diligently they promise until May 30’ I would receive free $2 aria ticket everyday until May 30’ here’s the catch! The deposit mechanism doesn’t work for the poker site’ I deposit on the casino site! They win’ you make it impossible even for a valid promotion! I must find another site to enjoy poker for cash at home! Or Travel 100+ miles to gamble
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Promotions
I choose that MGM for poker here in Michigan. It’s been up and down. It’s more like video poker playing on there platform the promotions they have I guess aren’t for me because I never get them. Will see the wheel spin but wind up with two dollar ticket in my inbox. I’d rather see the wheelspin and know if I had a chance to win one of the bigger tickets I’m supposing that they dis out whatever they want you to have. I play countless hours on here to win nothing most of the time and to be cheated out of aria ticket when you spend money playing poker platform always
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User friendliness
When you’re knocked out of tournament, you don’t even get an opportunity to see what hand beat you—your site immediately flashes to the next screen in a milla-second, advising where you placed. I played in a tournament last week and finished 1st, 2nd or 3rd without knowing for sure with your screen immediately again flashing to the next screen. It said I qualified for a $45 entry without any description or direction of what that even meant. I don’t know what to look for or how I get entered. IT JUST HAPPENED AGAIN—COULD NOT SEE THE HAND BEAT ME.
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Response from developer
Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Great for Chromebook users
Update: AI or cheating has gotten to MGM MI app. Delete this app from your phone immediately. I went back and reviewed over 400 hands from the past few days and it’s either cheating or they somehow “throttled” my account for making an $800 withdrawal after a tournament win. I guess they don’t actually want you pulling your winnings out “fast and easy” like they claim. iPhone app has been crashing, and giving all types of problems. Saying I’m not “in market” when I’m clearly in MI. Kinda scary and I deleted and will not be using again. Play live.
Old review: I was bummed when I was unable to find a site to play a real cash game or tourney on my chromebook. Thankfully, BetMGM runs on my iPhone beautifully and fast. Great tournament structures. Fast payouts!
Old review: I was bummed when I was unable to find a site to play a real cash game or tourney on my chromebook. Thankfully, BetMGM runs on my iPhone beautifully and fast. Great tournament structures. Fast payouts!
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Response from developer
Hello! We greatly appreciate your feedback as we are always looking to enhance our player experience! Should you ever require assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
The best in the business.
Customer service is a little sketchy. i feel like im talking to robots sometimes but other then that they have the best slots in the business. And its not even close. Ive seen people actually win before large sums of money and deposited right to there bank accounts. ($50,000.) Unfortunately i have not won in a long while anything really big. But i did win some fairly decent sized wins before. i tried using someone elses card though at one time and my account has been seemingly wonky ever since. So dont make that mistake and if your looking to gamble i think mgm is the right choice. Also i recommend getting schooling for knowing how to do taxes before getting involved with this industry. Its more the governments fault for allowing it but mgm will submit every spin,bet, poker win small and large that was a win to the IRS. And claim that the person won all of that money which technically yes they did. But they also lost in most cases 2 times or more of that of which they won. And it is up to the player to provide the IRS with that proof of every single bet of any type showing a loss.
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User friendliness
When you’re knocked out of tournament, you don’t even get an opportunity to see what hand beat you—your site immediately flashes to the next screen in a milla-second, advising where you placed. I played in a tournament last week and finished 1st, 2nd or 3rd without knowing for sure with your screen immediately again flashing to the next screen. It said I qualified for a $45 entry without any description or direction of what that even meant. I don’t know what to look for or how I get entered.
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Response from developer
Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Spin Tournaments
No I really enjoy the spin tournament it only cost $25 that’s the max one and you can win up to 30 grand I’ve been playing this for a couple years now and you guys definitely have an algorithm with these computer picked cards but I wish you guys would do something about how somebody can be in the lead pre-flop be in the lead after the flop and being the lead after the turn but then on the river a miracle card comes way too often no hand is safe you guys are rewarding or the computer system is rewarding bad players by letting somebody catch up and beat somebody on the river at a high percentage it should be more like real car games like a live table then how it currently is with the river coming for the winners way too often just saying thank you very much this is Ron Stachnik
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Response from developer
Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt
Flush overload
I like the poker options, but the cards flipped up are just too unrealistic play with people fishing constantly since the one card they need or especially one suit they need to turn on the river. It’s way too often.
Today alone, I lost 4 tournaments where I was in a good position on flushes when I had the dominant hand but they stuck around hoping to hit.
There were two more scenarios where I had the second best card, possible for a flush and lost to the guy with the only card remaining that could beat me.
Over the tens of thousands of hands I’ve played over the years, I have never seen these things happen, and as consistent a basis with so many bad beats and knockouts. It’s a shame because otherwise the app itself and options are good but today turned my attitude from one of not recommending this app to openly discouraging people from using it
Today alone, I lost 4 tournaments where I was in a good position on flushes when I had the dominant hand but they stuck around hoping to hit.
There were two more scenarios where I had the second best card, possible for a flush and lost to the guy with the only card remaining that could beat me.
Over the tens of thousands of hands I’ve played over the years, I have never seen these things happen, and as consistent a basis with so many bad beats and knockouts. It’s a shame because otherwise the app itself and options are good but today turned my attitude from one of not recommending this app to openly discouraging people from using it
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Response from developer
Thanks for reaching out! Our systems use a random number generator system on virtual games and live games to ensure fairness. If you need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link: https://bit.ly/3OYgkRt
