Peterson's Test Prep User Reviews

Petersons, LLC

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Way Outdated, Not Representative

I’ve used this test prep to study for two separate DSST tests. In both cases, the material presented for study has been miserably outdated and not in any way an accurate representation of the material I was actually tested over. The practice exams within the Peterson’s study course had many, many questions that were never touched on in the instructional videos.

Perhaps it was just the courses I chose to study on (Human Resources Management and Principles of Supervision) but I can’t recommend this at all.

After taking my second DSST, the testing manager at the school asked what method I used to study. I told her Peterson’s and she immediately said not to use them as she has consistently received similar feedback like this. Wish I would have known that before paying for a month subscription.

Hope this helps some folks make an educated decision on their method of study.

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EZ30 2

4 months ago

Response from developer

Hi there! We are sorry that our exam prep did not meet your expectations. The courses you reference have refresher content and practice exams, but are not intended to replace full instruction in the course. We are happy to work with you to make it right on your subscription, please reach out to support@petersons.com and our team will help.

Do not pay for this

Practice test won’t load at all to have actually paid for this app it it be so slow and not able to access all features is disappointing. I feel like I’ve wasted my money

Nuk1996

5 months ago

Response from developer

Hi, we're really sorry to hear that you didn't find what you needed. Can you please reach out to our support team at support@petersons.com or directly to our product manager at marina.drazic@petersons.com so that we can help solve the situation? We'll love the opportunity to make things right.

App works intermittently

This app has a lot of issues with videos that don’t load properly and intermittently freezing. Customer service is lacking, very disappointing!

Amyleigh27

9 months ago

Response from developer

We are genuinely sorry to hear about your experience. Your feedback is invaluable to us and we are committed to ensuring that our users have the best possible experience. Please reach out to our support team at support@petersons.com so we can assist you further and address any concerns you might have. We'd love the opportunity to make things right.

Good material but it’s unusable in the app

The material is great but I cannot use it on the phone app. For items that I have to select and drag to the correct sentence I am unable to and it doesn’t allow me to go further up towards the sentence. Even though I didn’t complete the study material it still marked it complete and “awarded” me. Can’t learn this way at all. I will continue using it on my computer instead. Wanted to use on my phone for convenience unfortunately it doesn’t work for me.

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TracyBK2Mia

2 years ago

Response from developer

Bad

Keeps closing every time I go to open a practice exam

gttr47

2 years ago

Just absolute garbage

For near $50 a month the app should be more efficient than this. It take forever to load and all of the flashcards and study material is completely blank. Don’t waste money of this app

fancytox

2 years ago

Response from developer

Hello, we are very sorry you are experiencing issues with our app and have had a poor experience using it. It's possible you're using an older version and we can fix the issues for you. We would also love to offer you a free subscription as an apology for the experience. We're unable to locate your account to make these changes. If you could please reach out to us at support@petersons.com we would truly appreciate the ability to fix this.

1 month subscription

I signed up for a 1 month subscription not realizing that entailed me to a recurring subscription. They’re refusing to refund me for services I didn’t use. It’s unfortunate that the business practice is a scam because the test prep was actually very helpful.

CLameira

2 years ago

Response from developer

We're sorry to hear about the confusion regarding your subscription. Our service aims to be transparent in our practices, and as stated in our terms and conditions, as well as during multiple stages of the checkout process, the subscription is indeed recurring. We understand that this might have been overlooked, and we truly value your feedback. If the test prep was helpful, we hope to continue providing you with valuable service. However, we encourage you to reach out to our support team to discuss any specific concerns or to find a resolution that works best for you. Your experience and satisfaction are important to us.

ADC/LCDC Content Insufficient

I purchased a subscription to help me prepare for the ADC/LCDC state test. While the app is user friendly and I learned a lot from the feedback given on the practice exams, it did not adequately help me prepare for the state test. The practice tests put A LOT of emphasis on ethics and case management, but that was barely touched on, on the actual exam. $48 is also pretty high for just 3 exams.

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christinajulsspen

2 years ago

Response from developer

Hi Christina! Thank you for sharing your experience. It's great to hear that you found the app user-friendly. We take your concerns about the focus of the practice tests and the subscription cost seriously. We continuously update our materials to reflect the latest exam formats and requirements, striving to cover a wide range of topics. Your feedback is invaluable in guiding these improvements. We understand the importance of being well-prepared for every aspect of the state test, and we want to ensure that our service meets your expectations. Please reach out to us at support@petersons.com to discuss how we can make this right for you.