Platform is garbage for the Techs
Pay is Ok. Just makes it about worth it.
Problems from the Tech side:
1. you can accept a job, block out your personal time, but if they don’t confirm, its not guaranteed. Lots of “unknown” feeling and feeling like you’re wasting your time
2. Customers can charge back tips. I did extra work and provided peripherals and then the customer called support and removed the large tip after. They simply told me they are reducing my pay. Nevermind the additional cables and stuff I bought for the customer! Do they want us to accept payment out of app or not?
3. Lack of jobs (greater NYC area). At first when I signed up over a year ago you’d get one a week, maybe (and youd have to grab it right away or another tech would take it)
4. The company is using its Tech base to advertise full time contract jobs with garbage pay and you cant do any other work during that time, when the whole point of the app is to be your own boss! They just pay you less than what theyre getting from the company, like a sleazy recruitment agency. These ads are constant, and the ONLY jobs pushed out to Techs in my area in the last year or so.
Overall, skip this app and get referrals for clients through word of mouth.Jay[C]
Seriously, NerdApp is a Lifesaver!
Wow, where do I start with NerdApp? It's like having a personal IT department right in your pocket! I used to get so stressed out with tech issues, but these guys have my back.
They've helped me with everything from my Wi-Fi acting up to that time I couldn't get my printer to cooperate. And they're super patient, even when I ask what I'm sure are "dumb" questions.
Best part? They're there 24/7. So, when I was up late working on a project and my software decided to throw a tantrum at 2 AM, guess who was there to help? Yep, NerdApp.
It's so user-friendly and runs really smoothly, too. You can tell they put a lot of thought into it. Plus, they keep making updates, which tells me they're all about keeping us users happy.
If you've ever needed IT help and didn't know where to turn, seriously, give NerdApp a try. It's a solid 5 stars from me!I want the wallpaper
Time well Spent
I used the remote access help and got an answer within minutes, the gentleman that helped me was very kind and helped me fine the issue quickly! A 20 minute call fixed three days of fighting with my PC, props to these guys very helpful.Flmestar13
Supportwave
IT Solutions & Services
Free
Details about Supportwave
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of Supportwave
- Versions
- Price History
- Description
- FAQ
Version History of Supportwave
3.3.0
June 28, 2024
Business feature updates
3.2.0
June 28, 2024
Added business portal features
3.1.0
February 9, 2024
Expanded Business Tools: Now manage assets, customers, and more easily. Direct Tech Messaging: Chat directly with technicians before booking. Improved Navigation: Enhanced layout for smoother business account use.
More3.0.0
November 1, 2023
This update introduces an enhanced business profile, empowering you to efficiently manage your business operations and seamlessly book jobs directly within the app.
More2.8.1
October 12, 2023
This update includes a smoother onboarding process, improved dark mode functionality, and optimized job flows, along with various bug fixes for enhanced user experience and productivity.
More2.8.0
June 29, 2023
We have rebranded to Supportwave! We offer the same service under a different brand.
2.7.0
June 2, 2023
- Technicians can now set their availaility. - Job info screen has been updated to show more information on the jobs. - Animation for an active calls added - Users can now register their business on the app and create a business account - Users can now book multiple favourite technicians for the job and the first one to accept will get it - UI changes to improve the user experience
More2.6.0
April 26, 2023
Updated information pages when opening app for the first time Updated UI to include more information Added more options to profiles to add skills General quality of life updates
More2.5.0
July 28, 2022
Bug fixes and in app calling
2.4.0
June 16, 2022
Minor updates and bug fixes
Price History of Supportwave
Description of Supportwave
Gain the power to effortlessly manage your workforce, devices, networks, and applications all within a single, comprehensive platform. Empower your team with access to our vast network of skilled IT Experts, ready to address IT requests efficiently and effectively.
Looking to enhance your business IT operations? Discover the power of on-demand support and take your IT efficiency to new heights. With our expert assistance, you can revolutionize the way you manage your technology infrastructure.
We are a leading provider of outsourced dedicated IT expert resources, offering a comprehensive range of technical skills to augment your teams. With a strong focus on delivering top-notch expertise and exceptional service. You select the working hours and time zones required, and we provide talent for you to interview and select.
Our RMM software offers advanced capabilities to monitor, manage, and secure your IT infrastructure remotely.
If you are an IT technician you can also join Supportwave and complete your onboarding and verification to provide services and earn for your time.
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Supportwave: FAQ
Does Supportwave support iPad devices?
No, Supportwave doesn't support iPad devices.
Who created the app?
Nerdapp LTD is the creator of the Supportwave app.
What is the minimum iOS version to run the Supportwave app?
The minimum required iOS version for the app to work is 12.0 or higher.
What is the overall rating of the Supportwave app?
3.2: The Supportwave app gets mild reviews.
What is the main genre of the Supportwave app?
Productivity Is The Primary Genre Of The Supportwave App.
What is the latest version of Supportwave?
The latest Supportwave version released is 3.3.0.
What is the update date for Supportwave?
The date of the last Supportwave update is September 19, 2024.
When was the app initially released?
The Supportwave app was initially released on February 6, 2023.
What age rating does Supportwave have?
The Supportwave app is rated Nerdapp LTD: Contains no objectionable material.
Which languages does Supportwave support?
Supportwave currently features the following languages: American English.
Is Supportwave part of the Apple Arcade gaming experience?
No, Supportwave is not on Apple Arcade.
Is Supportwave integrated with in-app purchases?
No, Supportwave does not integrate in-app purchases for users.
Is Supportwave tailored for Apple Vision Pro compatibility?
Unfortunately, Supportwave is not tailored for compatibility with Apple Vision Pro.
Are users exposed to ads in Supportwave?
Yes, users are exposed to ads in Supportwave.
Screenshots of Supportwave
