Workout & Fitness Coach User Reviews

Top reviews

DONT NOT TRY SCAM

THIS APP TOOK 90 OUT MY ACCOUNT AN
REFUSES TO REFUND IT , IT WAS JOY AUTHORIZED AND THEY ARE SCAMMERS

WORST APP EVER!!!

Do not download! I have tried canceling this subscription for a month and they repeatedly kept trying to bill me. I purposely keep one of my cards at a low amount so every week this app tried to take money from my account until there was enough. Their customer support is awful and kept my subscription active until they got paid even though I’ve sent 4+ emails for them to cancel. Terrible terrible terrible app!!!
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Response from developer

Hello! We apologize for the inconvenience and understand your frustration. Please reach out to our support team at support@galaxylineapp.com again, so we can promptly review your case. We value your feedback and are committed to resolving this issue for you. Best wishes, Galaxyline team 💚

Crap

Charged me for a subscription I didn’t apply for, and I can’t find how to cancel it. It’s not under my Apple subscriptions.

Worst app/company ever

I canceled my subscription and then they charge me close to $100.

Response from developer

Hello! We apologize for the inconvenience and understand how frustrating this must be. Please contact our support team at support@galaxylineapp.com, so we can investigate the charge and assist you in resolving this issue. We are here to help and address your concerns. Best wishes, Galaxyline team 💚

Please don't fall for this scam!

Look at all of the reviews before you download this. There are only negative reviews and only one positive review from "fit lover 123" on March 4th, who also happened to also comment positively on the other galaxyline apps on the same day, and is the only positive review on those apps as well. It's a joke.

It's a scam, and please don't fall for it.
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Response from developer

Hello! We’re sorry to hear you feel this way and appreciate your feedback. We assure you that we take all reviews seriously and strive to improve the experience for all users. If you have encountered any specific issues, please contact our support team at support@galaxylineapp.com, and we will do our best to assist you. Best regards, Galaxyline team 💚

Misleading

I have downloaded the app so I can read an article, there was an initial charge of £1 and 7 day’s later they’ve took £66.54 from my account, without any notice or receipt. Since then I keep writing to their customer service team, trying to get my money back!

Response from developer

Hello! We apologize for the inconvenience and understand your frustration. Please reach out to our support team at support@galaxylineapp.com again, so we can promptly review your case. We value your feedback and are committed to resolving this issue for you. Best wishes, Galaxyline team 💚

Listen to the reviews.

I downloaded the app without looking at the reviews and they took £30 from my bank without having access to my bank details.

Response from developer

Hello! We’re sorry to hear about your experience and understand your concern. If you experienced any unauthorized charges, please reach out to our support team at support@galaxylineapp.com, so we can assist you in resolving the issue. Best wishes, Galaxyline team 💚

Stole my money

They subscribed me without knowledge and stole £65 from my account.

They also won’t refund.

Response from developer

Hello! We’re very sorry to hear about your experience and sincerely apologize for the trouble this has caused. Please contact our support team at support@galaxylineapp.com, and we will do our best to assist you. Your satisfaction is important to us, and we’re here to help. Best regards, Galaxyline team 💚

Refund

I have emailed the company for an email but haven’t received dont use this app as they have took my money without my knowledge despite cancelling the free trial. Total scam.

Response from developer

Hello! Thank you for your feedback, and we sincerely apologize for the inconvenience caused. We understand your concern and would like to assist you in resolving this issue. Please reach out to our support team at support@galaxylineapp.com. We are committed to transparency and are here to help. Best regards, Galaxyline team 💚

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