Topnotch app and assistance
I have looked high and low for an app that “does it all”. I have been in the PT industry for a long time and been manual inputting my data but have reached a point where I can no longer handle the workload. I needed to find an app that handled the financial burdens, scheduling & preferably did programming as well, I truly felt like I was going to need to spend hundreds a month on multiple platforms and fortunately for me found PT Mate! I jumped on a zoom call with Melony and what a ride! She has been nothing short of incredible! Melony eased my mind with all of my all of my racing thoughts and questions and she has truly made my day to life EASY with this app! Thank you PT Mate! I wish I had have jumped over earlier! No more clumsy books and wondering who’s paid or who’s scheduled, easy peasy! Make the change today!
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Everybody needs a Melony in their life
Melony and PT Mate, where have you been all my life? This app is the real deal, I’m consolidating all of my apps across to PT Mate and the service thus far has been nothing short of exceptional. The app is so easy to use (both business and member portals), and all of the features are incredible. Mel is so helpful, friendly and quick to respond when I’m in need of help. I’ve felt so supported in this handover, technology and change doesn’t seem so scary with Mel on your side! Best business decision I’ve ever made! 🙌
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Uselss once you update to latest Apple iOS 17
This app was fine until the latest Apple iOS came out. Once I launched the new system the app crashes within seconds of attempting to launch. No further updates have resolved this so it is now useless to me.
Response from developer
Hi there!!! We would appreciate you reaching out directly to us to assist you in getting your member app working again. It was an issue that was released through the iOS 17 update that affected our PT Mate software. Please open your settings app in your iOS device, open the General tab then set your Date and Time to 24 hour time. Once you do this you will be able to access your member app again. Again this has nothing to do with the PT Mate software however has affected us and we are waiting for Apple to correct it for us. If you would like more assistance please reach out directly at help@ptmate.net
Thank God this exist
I absolutely hate scheduling and trying to remember workouts and this app made it so easy for me to connect with my trainer and have everything written down for me. Also there’s a timer on there that I really appreciate so I don’t have to open a separate thing 😂 the easier the better, honestly.
Excellent App
Easy to set up and very easy to use! Has been great to register my classes with “PT By Karen”
So easy
So quick and easy to create an account and start to use.
Great layout and set up
Thanks PT by Karen
Love that you’re alway looking for the best for your members
😊
Great layout and set up
Thanks PT by Karen
Love that you’re alway looking for the best for your members
😊
Love
So easy to use
User friendly
I found this app super easy to navigate and very user friendly. Easy to find everything you need.
Great app
The best app
We have used so far quick and easy to use thanks so
Much
Alana from Pt by Karen
We have used so far quick and easy to use thanks so
Much
Alana from Pt by Karen
Karen, Muswellbrook NSW AUST
I just recently found PT Mate for my small fitness business and I am extremely happy with the ease of use for me being a techno non savvy person!
Best of all is App owner, Melony’s complete dedication to customer service which is very personal and professional. She set up a phone chat to answer my questions and assured me that she was available at any time to assist.
Australian owned. My clients love this App to schedule their classes!
Best of all is App owner, Melony’s complete dedication to customer service which is very personal and professional. She set up a phone chat to answer my questions and assured me that she was available at any time to assist.
Australian owned. My clients love this App to schedule their classes!
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