Escape Mystery User Reviews

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Cannot Play

I usually really enjoy HFG Entertainment games but the last two I tried to play are riddled with ads you cannot close. After 15 times of closing and reopening the games with endless ads that I have no way to exit, I gave up. I spend more time trying to even get to play a level than I do on the level itself.
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Response from developer

We regret the inconvenience. The ads that are being played at the start of the game are the interstitial ads. Video ads will play for 30 seconds only. Sometimes it may play for 15 seconds. The loading ads in the game are generated at random by Google. If you do not wish to view it, you can purchase ad-free to avoid all the ads.

Eeeeeee

Dealing enjoying this one, not too hard.

Glitch in Level 14

I have tried every way possible h to o move the ball by color to appropriate slots but no matter what I canโ€™t get even 1 ball to move.
Other than this I was really enjoying the game. This appears to be the end for me, because I cannot continue.

Response from developer

Sorry for the inconvenience that happened to you in this game. We have noticed your issue. Can you share an extra "level number", in this game where you have been facing the error? It will assist us in resolving your issue as soon as possible.

Morninglory

This is really a fun game that does make you think through most of the puzzles. I was able to play a couple levels each night before bed to help me relax after a hard day working in the Emergency Room. Some puzzles I had to skip because I tried for hours, a couple times for days, but I couldnโ€™t figure out how to solve them. My suggestion to the developers is SHOW us how to solve the puzzles we skip so we can learn something instead of just skipping them! Show us the answers please!! The story line is ok but not something that really pulled me into it.
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Response from developer

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Puzzles are done in a way such that it gives enough exercise to our think tank and makes sure that the players feel entertained through our games. If you encounter any difficulties in solving them, Write the level number here, we are always ready to help you at the earliest.

Good Butโ€ฆ..

Way way too many times you click on stuff that does nothing only to get a hint which tells you to do exactly what youโ€™ve been clicking on and hey presto it works !!! Also way too many puzzles where you are not even given a clue as to what the target is so you have no idea what youโ€™re trying to achieve so yet again a wasted hint to find out.
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Response from developer

Sorry for inconvenience happened to you in this game. We have noticed your issue.We are doing best from our side to improve the Gameplay. Can you share extra details like "level number", "exact place" in where you have been facing the error. So, that it will be more easier to sort your issues.

Brilliant

I absolutely love this game apart from the odd hiccup when I click on to some items they donโ€™t work but gets there eventually

Response from developer

Thank you for contacting HFG support. We are glad that you enjoy our Games. We love our users very much. Please keep playing and help us. I've passed on this feedback, and we'll do our best to ensure you have a more enjoyable gaming experience. Thank you for your feedback.

Enjoyable

The story lines make no sense but does not matter. Most of us are here just to work the puzzles. Creative puzzles and not too difficult. Some need patience. Most are easier than you think so donโ€™t overthink it. Very few directions on the puzzles so you have to futz a bit to figure out what they want on some. Definitely do-able. A bit addicting so time flies. Lots of levels in each of the three story lines. Great game.
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Response from developer

Thank you for taking the time to rate and review your experience. Do continue playing and supporting us. In the future if you need any support please write here, we are ready to help you.

Excellent game

Love this game great graphics and game play as always very addictive and free not bombarded with ads which is awesome keep up the great work ๐Ÿ‘๐Ÿ‘๐Ÿ˜๐Ÿ˜๐Ÿ˜

Response from developer

Thanks for taking the time to rate and review your experience. Do continue playing and supporting us. Feel free to revert us back with any queries at any time we would be happy to help you, and always remember we are just one comment away.

T

Stupid add banner takes up half the screen !!!

fun!

Really enjoying this game so far :)

Response from developer

Thank you for contacting HFG support. We are glad to know that you liked our game. If you have any clarification or queries regarding this particular game or level, feel free to write here. We will be ready to help you.

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