A game that used to be good
Response from developer
Hi! Please try the following steps: 1) Connect to WI-FI if you were connected to mobile Internet or vice versa. 2) Restart your device. 3) Clear the game cache in your device settings. Attention, do not clear the game data!
Lumber inc
Response from developer
Thanks for the feedback! Production starts over again when you move to a new factory. Each new factory has a higher income multiplier, increased rewards, and new features. You keep diamonds, reputation points, Biz points, chests, manager cards, and your Workshop. Pay attention that you can’t come back!
Have to delete and reinstall constantly
Response from developer
Hi! Please get in touch with our support team via game settings (tap the small gear in the corner of the screen and tap «Support») and describe the issues you encountered. We will do everything we can to help!
New update issues
Response from developer
Thank you for the feedback! You can enjoy the game without buying anything. You can complete the entire game without spending a cent. It will be slightly more challenging than usual, but still possible! Don't give up. We are sure you will succeed!
Addictive but too expensive
However, I thought the event managers were ‘permanent’ as in I will still retain the managers I bought in the next same event. E.g. the managers I bought in the previous green island event will still appear in my next green island event.
I have only decided to buy Matthew when I got stuck on the last day of the event just to realise that the ‘magic’ only lasts for a few hours as the managers gets reset at the next ‘same’ event. Why would I bother to buy managers if they only lasts for a few hours…
It would be great if I could retain the manager cards for the next similar event, just that they would be locked until I get the biz coins required to upgrade them?
Also, can you please please increase the max time in ad campaign? It sorts of punishes players who get 8 hours of sleeping time since the max time is only 6 hours.
Response from developer
We appreciate you taking the time to share your thoughts with us about the ads in the game! Rest assured that your feedback will be shared with the team for further consideration so please stay tuned!
Payed for no ads, still ads everywhere
Knock off the ads or Im starting a chargeback claim. Your offer was NO ADS and it was $25. Lets get more people aware of this practice
Response from developer
Thank you for your feedback! Our aim is to provide you with a free-to-play game, thus advertisements are crucial for its sustainment. We are continuously working to enhance the player experience and will consider your comments when examining our ad placement, duration, and gameplay waiting time.
Game was bugged out
Response from developer
Hi! Please contact us from within the game, and we will help you to restore your progress.
Officially done
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Response from developer
We are sorry you didn't like the game. Could you please tell us what you didn't like so we can improve it?
Microtransaction spree
Response from developer
We are sorry you have encountered this issue. Since it is a free-to-play game, you can enjoy it without buying anything. It just takes more persistence and tenacity!