Idle Lumber Empire User Reviews

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A game that used to be good

This used be my favourite idle game. Since AppQuantum purchased them and started doing upgrades for “balance” the game has become a grind that would have to be played 24/7 in order to very slowly progress. It’s not like I haven’t purchased packages in order to advance and I am complaining that you can’t play for free at all. I have purchased things on this game that no longer help me progress since the updates. It’s too bad because it was a nice distraction before that now would have to be a full time job. Also, the previews in the app description are nothing like the game. They are exactly like the fake ads for the game. Don’t get fooled by them
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Response from developer

Hi! Please try the following steps: 1) Connect to WI-FI if you were connected to mobile Internet or vice versa. 2) Restart your device. 3) Clear the game cache in your device settings. Attention, do not clear the game data!

Lumber inc

Ok so it’s starting to crash a lot

Response from developer

Thanks for the feedback! Production starts over again when you move to a new factory. Each new factory has a higher income multiplier, increased rewards, and new features. You keep diamonds, reputation points, Biz points, chests, manager cards, and your Workshop. Pay attention that you can’t come back!

Have to delete and reinstall constantly

I’ve had to delete the app 3 times now because it will not load. Lost all my progress the first time because I didn’t Sign in with Apple account. Game is really fun when it works though.

Response from developer

Hi! Please get in touch with our support team via game settings (tap the small gear in the corner of the screen and tap «Support») and describe the issues you encountered. We will do everything we can to help!

New update issues

Had an issue where after an update my drivers went back into manual mode and required level 10. I wasn’t happy after having played this game for a few years and spent money on it. I reached out to support who promptly fixed all my issues and I’m very grateful for their response time to my issues. Well done
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Response from developer

Thank you for the feedback! You can enjoy the game without buying anything. You can complete the entire game without spending a cent. It will be slightly more challenging than usual, but still possible! Don't give up. We are sure you will succeed!

Addictive but too expensive

Best thing about this game is that I only need a pay a sum to get all the ads removed permanently. The game was so fun and addictive without all the annoying ads. Made it worth every cent I pay.

However, I thought the event managers were ‘permanent’ as in I will still retain the managers I bought in the next same event. E.g. the managers I bought in the previous green island event will still appear in my next green island event.

I have only decided to buy Matthew when I got stuck on the last day of the event just to realise that the ‘magic’ only lasts for a few hours as the managers gets reset at the next ‘same’ event. Why would I bother to buy managers if they only lasts for a few hours…

It would be great if I could retain the manager cards for the next similar event, just that they would be locked until I get the biz coins required to upgrade them?

Also, can you please please increase the max time in ad campaign? It sorts of punishes players who get 8 hours of sleeping time since the max time is only 6 hours.
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Response from developer

We appreciate you taking the time to share your thoughts with us about the ads in the game! Rest assured that your feedback will be shared with the team for further consideration so please stay tuned!

Payed for no ads, still ads everywhere

I paid $25 for this.
Knock off the ads or Im starting a chargeback claim. Your offer was NO ADS and it was $25. Lets get more people aware of this practice

Response from developer

Thank you for your feedback! Our aim is to provide you with a free-to-play game, thus advertisements are crucial for its sustainment. We are continuously working to enhance the player experience and will consider your comments when examining our ad placement, duration, and gameplay waiting time.

Game was bugged out

Game wasn’t loading anymore (network error) so I had to reinstall the game and lost all my progress. Contacting support was impossible.

Response from developer

Hi! Please contact us from within the game, and we will help you to restore your progress.

Officially done

Game is very unstable. Hard to change between menus without game crashing. Rebalancing of events not well rolled out. Erroneously charged and still working through refund process and was just sent to Apple for refund. Made a different purchase and the system crashed and was charged but never received items purchased. Never got resolved. Deleting account and moving onwards. Could be a super fun game without all the added frustrations.
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Won’t load in

Response from developer

We are sorry you didn't like the game. Could you please tell us what you didn't like so we can improve it?

Microtransaction spree

Cool concept, but ruined by the constant request for microtransactions

Response from developer

We are sorry you have encountered this issue. Since it is a free-to-play game, you can enjoy it without buying anything. It just takes more persistence and tenacity!

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