Capichi User Reviews

Top reviews

Best

High quality restaurants

Response from developer

Hi Raymond Lavers, Thank you for taking your time to write wonderful feedback. Your appreciation means a lot to us and inspires us to keep improving our app. Thank you for being a loyal customer of Capichi! Have a fantastic day! From Capichi team.

Great App, wish it had landscape option for ipad.

Great app, great company. Efficient and effective customer service. Easy to use app. Highly recommended.

The only downside for me is with the app on an ipad attached to a keyboard…it can only be in portrait mode, it doesn't flip round to landscape which would be a 1000 times easier for me.

Response from developer

Hi there, We are delighted to hear that you enjoy our food delivery services. Your kind words motivate us to keep working hard and improving our app. Thank you for choosing Capichi! Have a wonderful day! From Capichi team!

order came late and missing food

first time using the app, my order took almost two hours to arrive and when it did come I was missing half my order. never using this app again.

Response from developer

Hi smocavietnam, We apologize for the inconvenience you faced while using Capichi. We appreciate your feedback and we would like to resolve this issue as soon as possible. Please send us an email at info@capichiapp.com with more details about the problem and we will get back to you shortly. Capichi team!

Good app, Aha Move is horrible

App is great, customer service is great, but the delivery service Aha Move is anything but. Takes forever to find a delivery person and then takes forever to get stuff delivered. Thankfully Pizza4P does their own delivery.

Response from developer

Hi stan691018, We apologize for the inconvenience you faced while using Capichi. We appreciate your feedback and we would like to resolve this issue as soon as possible. Please send us an email at info@capichiapp.com with more details about the problem and we will get back to you shortly. Capichi team!

Works great! Good user experience in English!

Made my first order through the app. The English option and the large photos with text makes for a very good user experience. For feedback to the developer, only thing I would change is the Courier’s Tracking page: Change the language to the user’s preference, and give the user and driver the ability to text through the app with automatic translation. I liked this app and will use again. Cheers!
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Response from developer

Hi atdaniel, Thank you for taking your time to write wonderful feedback. Your appreciation means a lot to us and inspires us to keep improving our app. Thank you for being a loyal customer of Capichi! Have a fantastic day! From Capichi team.

#1 Delivery app in Hanoi for expats

Im in Hanoi, this is the only app that is user friendly for expats.

The chat support responses are really fast.

When you choose English as the language it is actually in English not like the other apps.

The restaurants are actually much better in quality.

Their couriers/ drivers are much smarter and easy to deal with too. Some speak English, some understand the basics but much better than the famous app in Vietnam.
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Tệ

Cho 1 sao vì thái độ dịch vụ. Gọi điện tặng quà khách vi trung giai mà chả thấy đâu xong lờ đi . 😂

Response from developer

Chào dkdoocpeodncnfj, Chúng tôi rất lấy làm tiếc về những trải nghiệm chưa được hài lòng của bạn. Vui lòng gửi phản hồi của bạn qua hòm thư email: info@capichiapp.com để được hỗ trợ kiểm tra và giải đáp. Capichi xin cảm ơn!

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