Not Free and Hard to Access Your Photos
1. It is not free as advertised. However a lifetime licence is only $14.
You can try it by getting a one month licence for $1.99
This is not a big issue.
2. The main issue is I can’t see where I access my photo library or
other personal items.
I can’t even see where I get into admin section to cancel my $1.99
subscription.
Response from developer
Thank you for your feedback, and we're sorry to hear about your frustration. We understand how important transparency is regarding pricing. While the app offers a lifetime license at a low cost, we'll work on making subscription details clearer. We're also looking into improving navigation so that accessing your photo library and managing subscriptions is more intuitive. In the meantime, you can access these features through the settings menu or by ensuring that the app has the proper permissions in your device’s privacy settings. If you’re still having trouble, feel free to reach out to our support team directly at thanhns.dev@icloud.com. We're here to help and are continuously working to improve the experience for all users. Thank you again for your patience!
No premium features after paying
Response from developer
We're really sorry to hear about your experience! It sounds like something went wrong, and that’s definitely not what we want for our users. The purchase should have unlocked all premium features for editing. Could you please reach out to us at thanhns.dev@icloud.com so we can investigate and make sure you get full access right away? We truly appreciate your support and want to ensure you have a smooth experience with the app. Thank you for your patience, and we’ll do our best to resolve this quickly.
Not what you think
Two emails to support - no response.
And policy is “no refund under any circumstances”
Don’t waste your time
Response from developer
We’re sorry to hear that your experience with the app has been disappointing. Our goal is to offer a valuable photo editing tool, and it’s clear we missed the mark for you. Premium features should unlock after purchase, and if that didn’t happen, we sincerely apologize. We’d like to investigate why you didn’t see the expected changes and why our support team didn’t respond to your emails. Please reach out to us directly at thanhns.dev@icloud.com with your purchase details, and we’ll ensure this is resolved promptly. We also want to clarify our refund policy to make sure we’re being fair to our users. We appreciate your feedback and the opportunity to make things right!
