Leave a Review Peerzle
Interesting concept but execution is sending mixed messages
I ran into Peerzle at a college fair and it looked interesting but unfortunately a lot of what it has to offer is disorganized. The UI, art, and general design is beautiful but I had no idea it was geared at college students since the age rating on the app store is 12+. It does mention something briefly in the description but is not visible at all unless you are looking for it (it's not in any of the art, promos, etc). I think the idea of connecting with like minded peers going through similar issues is cool, but I'm concerned that it might create codependency among users as well as place unnecessary burdens on users to check in or stay on the app. (For example, the profile section has a "time spent helping others" tracker which seems more like a marketing tactic than a useful feature). I also fear that the anonymity feature may permit potential harassment or abuse of other users, which is exceptionally dangerous on an app with potentially mentally vulnerable individuals. Sometimes it takes just one bad experience to send someone over the edge. Although the Peerzle makes it clear that the app is not a replacement for professional services, it is unclear whether it is a mental health or social app.Show lessSaraja Mmerh
Developer Response
Hi there! Feedback like yours will help us improve the Peerzle experience for everyone, so thank you. We apologize for the miscommunication. Unfortunately, the Age Ratings are determined through a series of information that Apple decided to be 12+. We are working on getting this corrected to 17+ to align with our Terms of Use. Thank you for bringing this to our attention! We understand that life can get busy, and that's why we take measures to ensure that Helpers are not obligated to long-term commitments. For example, we have a 20-minute time limit (with the option to add additional time) on every chat, so the Helper knows exactly how much time to set aside for a helpful conversation. We also have safety measures in place to pick up on concerning language and behavior. Overall, we believe that talking about your problems helps. And with a large population out there looking for someone to talk to, and an even larger population willing to listen, Peerzle works to facilitate helpful conversations between those two groups. We hope you can find it useful! If you are willing to provide more feedback, please get in touch with us at: support@peerzle.com.