Leave a Review Book Lovers App
Can no longer access purchased ebook
I bought an ebook on the app and now I can no longer access it.Talia Tillman
Developer Response
Hi Talia, if this is still an issue please contact us at booklovershelp@gmail.com and we will help resolve the issue.Improvements needed
I love what Ashley is trying to do with the app and it has potential to be great, but there are improvements needed especially with the ebooks. Paying $14.95 for a digital book that lacks basic functionality is disappointing. You can’t book mark your page, there is no table of contents, you can’t even highlight. I was almost afraid I got swindled because it was blank for a while before it loaded.
I hope to come back and change this to 5 stars when it gets better functionality. I can’t see myself signing up for a monthly subscription until some of the kinks get worked out first.Show lessMo112511
App has a glitch
I was excited to download the app being that I love audiobooks I subscribe to the premium membership and purchased a audiobook after doing so I didn’t see the book in my library not sure where it went. But the App is very prettyAleesea08
Developer Response
Hi there, we are happy that you liked the app. Please know that we have since resolved many issues that were occurring. If you are still having an issue please contact us at booklovershelp@gmail.com and we will help resolve your issue.My book erased
I had bought butterfly 4 and I was going read it this weekend however it’s no longer theremye306
Developer Response
Please contact us at booklovershelp@gmail.com and we will figure out why/how the book disappeared. Since then, we have released updates which resolve book issues and all users should have correct access to books.Password Glitch
Tried to log in and my password wouldn’t work. So i attempted to reset my password. Each time I entered the new password and hit submit, the app crashes and closes. Then it said i ran out of attempts to reset. Any help please?srtiebdyh
Developer Response
We apologize for the issue you were experiencing and for the delayed response. Please email us at booklovershelp@gmail.com and we will help you resolve the issue.Font tiny
Bought a book within the app but cannot read it. The font is so tiny and you cannot adjust it. There is no zoomQueenofcrochet
Developer Response
We apologize for issue you were having reading the book. The most recent release has a zoom feature that allows you to increase the font while reading, as well as some other bug fixes.Love this app
I love the app but for some reason my book disappeared.Other than that it’s wonderful. It’s Becoming My favorite app as much as I love to read.sjoneshargrove
Can not create a account
I’m a iPhone user and ever time I try to create a account it gives a alert and will not create my account.76Flossie
Developer Response
Hi there, please email us at booklovershelp@gmail.com and we will gladly help resolve the issue. Our most recent release also has some bug fixes that may resolve your issue.If you are a book lover proceed with caution
Am in LOVE! I am addicted and spend all my time here now. There is already so much content and there will be more. I love the discussion with other readers including the author. She gives so much to her readers. Her books are more than just a good read, it is an experience. It is so worth it. I am too excited!Show less💜💜JJ
Loving it
This app has some kinks to work out but this is literally book heaven glad to have signed up in its early stages to be able to say i was here for this !!!!!treasuraa
