Lousy program!
It’s impossible to use. Did not work at all. Total waste of time trying to find participants and get update during the race. If I ran the Seattle Marathon, I’d fire this company and find another for next time.
Didn’t work during Seattle Marathon (“too much traffic” - really?)
Silly app if it can’t scale to handle even the Seattle marathon - leaving thousands of followers unable to track or know when to pick up runners. Also, for people who just want to keep up with the status of their runners, can we not just provide a simple link that is easy to share via SMS and doesn’t require app installs (this was available in prior years and worked well - unlike this app).
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Not good
Cannot track other runners. Does not load information.
Terrible
Only one review as far as I can tell and it’s 1 star. I reckon all the 5 star ratings with no reviews are fake.
This app is terrible and I can’t figure out how to track someone - so unintuitive.
This app is terrible and I can’t figure out how to track someone - so unintuitive.
Hamilton half marathon
Loved this app. So easy to use and great feedback.
It doesn’t work
Trying to track people doing Brighton marathon but it keeps pinging me to the triathlon on the map.
When I do get marathon it tells me to download Apple Connect which tells me I need a developer account. Should be removed from App Store until you have a UX designer map out customer journeys and then some serious user testing.
This is a complete mess.
When I do get marathon it tells me to download Apple Connect which tells me I need a developer account. Should be removed from App Store until you have a UX designer map out customer journeys and then some serious user testing.
This is a complete mess.
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Horrible
Will not load and if you finally get in, it crashes.
Shocking!
Unable to track ANY runners throughout the whole race.. one job!! 🙈
Also since when has ANY marathon been 26.2 miles…
Poor effort
Also since when has ANY marathon been 26.2 miles…
Poor effort
Useless
Servers don’t work on race days, shame on Manchester Marathon for partnering with Tracx.
Disappointing- not available during Manchester Marathon
Disappointing- not available during Manchester Marathon. Just returned “Server Error”. Unable to track family competitors.
