Doesn’t work
I keep getting error messages. Specifically when I enter my confirmation number into the restaurant booking form and hit enter, I get the error that the field cannot be blank. I’m not sure how to get around this error or how to submit a bug request or support ticket.
New designed app
I see a complete new features in the App which is guest in house pre arrival which reduce the check in time
Useless
Hoped to book dining, explore options during our stay, actually was hoping to do SOMETHING. However it does absolutely nothing. Can’t do anything but show we have a reservation. It just ends up with a white box and error message. We arrive in a week and have no access. Their previous app was much better. Unfortunate that they changed.
I would select zero stars if that was an option
I would select zero stars if that was an option
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This app does nothing!!!!
The old app for the resort was easy to use and invaluable when setting up our room and making dinner reservations. After trying multiple times…this thing is absolutely worthless.
Horrible app
This app serves no purpose. It does not work and does not display any information. I created an account and logged in and I can’t even get the list of hotels to display after 5 minutes of buffering. I tried to select the Restaurant & Bars, and you get kicked out of the app when you select it. Don’t waste your time down loading this.
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Horrible
Trying to update my information for an upcoming stay after being pushed out of the old app and it simply does not work.
Super hard to use & confusing.
I logged in to my account that I had formerly made with the original Unico app. I went to put my trip in but it kept asking for all of this information from me and not in full English, which is fine, but not when I’m giving out my information like that. It kept glitching and I ended up logging out. I am so confused by this app.
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Terrible
Downloaded the app ahead of my upcoming trip and was told I could book and manage my stay via the app. I cannot even log in for the past 3 days (have never been able to log in) to view my trip even though the info is correct. I can see my info but can’t go further to customize anything. I am unable to access anything in the app and just keep getting error messages. Too many bugs in the app to count.
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Can’t use if you download after checking in
The calendar used to locate your reservation only allows today + future. I checked in yesterday, so cannot locate my reservation (it says invalid date if I enter today). You cannot manually type a date (at least on iPhone app), so you cannot locate your reservation and then can’t use the app. This feels like a bug.
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Information in the app is not always correct
Information on the app is not always correct on timing and hours or events and restaurants
