I initially liked this product but it’s stopped working. For a few months now it’s stopped measuring the pH, giving measurements of 13 when it’s 7.0 etc. Now it doesn’t work at all. I’ve tried trouble shooting with no results. App says the sensors are not in water, BUT they are in water. It keeps telling me to connect to blue tooth but doesn’t connect. It is connected to WiFi though and I was able to update the software but it still doesn’t work. I’ve tried the chat bot but it’s pretty basic and doesn’t give any real help. I tried submitting a help form but it says (in French) that my form has errors-at least I think the word error was there-it was in French but it looked similar. It doesn’t tell me where the error is though and I can’t submit the form. I tried phone chat but that looks like it’s not something I can do. I think I really paid way way way too much for something that is broken in less than a year. I don’t recommend this product unless they contact me through my review and fix it.
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mcomte
KikiMu123
Cave boy