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No issues signing in
I have been using this app for some time now. Works well. You have to know the IP address of the router, and you have to be on the same wifi network. And that is all. No issues whatsoever. People who have issues are probably not networking people, so this app is not for them anyway..
Not working
Tried everything, it doesn’t connect to my router
Fantastically useful
The app made setting up my new Zyxel FWA510 Mobile 5G router incredibly easy. It helped me locate the optimum place to put it, which was a significant improvement over the TP-Link router that I had before.
Doesn’t work - no excuses
There are reviews here that tell you how to get around the basic dysfunction of this app but that doesn’t change the fact that this app is junk.
I have a fully functional Zyxel Router. Everything about it works fine. It works with all my devices brilliantly.
This app just refuses to connect with its own technology. The wizard can’t connect to the router and even if you go to the extreme of scanning the network to identify open ports to connect to it refuses to connect even on manual configuration.
It’s broken. End of. No support.
Such a shame. Don’t bother with this app.
I have a fully functional Zyxel Router. Everything about it works fine. It works with all my devices brilliantly.
This app just refuses to connect with its own technology. The wizard can’t connect to the router and even if you go to the extreme of scanning the network to identify open ports to connect to it refuses to connect even on manual configuration.
It’s broken. End of. No support.
Such a shame. Don’t bother with this app.
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It doesn’t work!!
I’ve done everything to connect the app to the router without any success!
Can the developers work to sort this app please!
Thanks
Can the developers work to sort this app please!
Thanks
not work with NR5103ev2
the app is without avail
Can’t find your Zyxel Router
As every other review, impossible to connect to, How can they make a 5G router that good and then bring out an app for it that’s useless
Nice app but there is an issue with SMS on the NR5101
SMS messages are unreadable in Air. They look like they are in hexadecimal or something. I’m on the latest firmware. Please fix.
Nebula will change the password
The key to using this app is that if you register the device on Zyxel’s Nebula system (and you really should), the default password is replaced by one generated and stored by Nebula. You can find it on the Nebula config pages. Once you sort this out, the app works well, as does Nebula. The Zyxel Air app should tell you this on the login page but it doesn’t - losing a star in the process. The Zyxel ecosystem, which includes this app, is rich and complex but functions extremely well.
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