Leave a Review Kichler Connects
The app simply does not control the schedule
I contacted Kichler to describe my problem; the app would not turn the default timers off, and I couldn’t control my lighting system by Google Home, or any of the other assistance at the Kichler app says are easy to connect. I think this is the first time I’ve been gaslighted Kichler Tech kept telling me no I’m not having a problem with my lighting system and the schedules are working just fine but that’s not my experience. pretty disappointing, considering the lighting system and a few bugs poorly are ruining my experienceShow lessThis app is horrible.
The user friendliness of this app is not good at all. Trying to figure out how to create automated schedules is ridiculous and most of the time it doesn’t work anyways. I always need to manually turn on my lights.Winner of the award for worst UI
I can only guess that the person who designed the UI enjoys puzzles as a hobby. The app is needlessly complex for doing the simplest tasks, such as setting a timer for turning outdoor lights on and off. Way too many steps, forcing you to navigate through mysterious options, only to have the lights not turn on or off because you did something wrong…The user experience is so bad that it’s actually kind of hilarious, if you can escape the frustration for a minute.
The latest twist: something, I would guess a software update, made the automation disappear. The lights still turn on and off, but I can’t make any changes to that automation. I created a new scheme, in the hopes that the invisible old automation won’t interfere with it…Oh, the anticipation!Show less