Online Banking
Would be nice to see the whole address to be printed on bill payment for accuracy.
Waiting
I am a new customer at Citizen Bank and everything has been going along great except one thing, we were doing a bunch of transactions and the next thing I know the person who I was working with went away on vacation and I did not want to start all over again discussing all of these things with someone else so i’m waiting until they come back to complete the things that needed to be done in reference to the accounts that I have open.
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great app
I love how easy I can access my banking info!!!
Password Problems
Every time I try to sign in, it says my password is wrong, even though I know it was 100% correct. I try to reset my password and it doesn’t allow me to. It’s so frustrating….
Easy to access, Easy to use
This app is easy to navigate. The quick pin sign in is the best.
Deposit
Simple and quick
Change
When I paid my bills before are used to get a set of numbers or letters to confirm my payment. I have lost that ability. I was used to your way do not like this new way. I find myself Lost. I am even heaven trouble sending this message it asked for a nickname I give it several on it still reject me why are you making things so hard
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New app
I know that a lot of work went in to creating this new app, but I think not a lot of thought! I can’t categorize each expenditure anymore and, for me, it is difficult to navigate.
