Towne Resident App User Reviews

Towne Resident App
Towne Resident App
Yardi Systems, Inc.

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Leave a Review Towne Resident App
  • Convenient

    It’s so convenient too have the ability to pay rent, place work orders in one easy to access location.
  • Application

    Overall, I’ve enjoyed using this app as you can view payment history make maintenance requests and make payments for rent. One feature that I would like is being able to connect with the office easier whether an instant chat or something like that.
  • Rental office

    Greetings one thing about Living here when you need maintenance you will not have a problem
  • APP

    Great app works good i’m trying to pay rent with out having to come to the office when i can just do it on my phone from home
  • Survey

    I feel like we shouldn’t have to pay a processing fee to pay online when I was totally fine paying with money orders!!
  • Stop asking me to rate it every time I use it

    Stop asking me to rate it every time I use it
  • User friendly

    App is convenient
  • Poorly designed app

    I am currently using this to make payments to my landlord for rent, cable and water bill. It could be the management not utilizing the app well, but instead of them adding my water bill and I make a payment on it - I have to wait until I get the water bill - then make a random payment and I can’t write a memo or categorize it.

    Last month I never received a water bill so I estimated my amount. I was also charged a $3.95 processing fee. Well I underestimated, so when I made a second payment of $4, I was AGAIN charged a $3.95 processing fee. I also get charged that when I pay my rent. Someone is making $10-15 extra on my payments that is fully automated!

    When I make a payment, it shows I have a zero balance so I have to enter a custom amount (the amount of my water bill). Seems like I am doing the accounting and not the app/apartment complex.

    This could be a good app but needs some more work.
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  • Payment methods

    The bank payment method don’t work right and it lacks the ability to do split payments which would make things a lot easier to pay to split things up over the month to get ahead.
  • Terrible

    Could be way more detailed . Just use it
    To pay the bill

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