Never purchasing anything from here again
I’m an international customer and this app clearly only caters to people in the UK because it lacks conversion. I’m in the USA and not being able to convert pounds to USD is a rip off. Not only was I not aware of what the price will be, it was too expensive.Developer Response
Hi Evolem28, We are so sad to hear about your experience on our app! Please note that the prices on our app are in GBP. In addition, the currency rate has been set by your bank or credit card company. We do not dictate the currency rates as we only accept the GBP payments. As we are a UK based company, we are registered in this jurisdiction accordingly. Thank you for sharing your thoughts and feedback, I will pass this along to my team! We would love to speak to further in order to rectify your experience. Please contact us via our email care@ByErim.com, do send us a message when you can. Best wishes, Branwen @ByErimOver Priced
Nothing special about the oil and the comb, they are just tagged as organic vegan etc and priced atleast 3x compared to similar brands available in market.Developer Response
Hi John2034, We are so sorry to hear this! ByErim products are 100% natural, clinically-tested, vegan and cruelty free. If you would like any further information on our products, please do get into contact with us via email care@ByErim.com and we would be more than happy to discuss any queries you may have. Best wishes, Branwen @ByErim