I play this game a lot. I still do, but now I just get angry. I was far along in levels and points and one day (I guess along with the “update that fixed bugs”) got knocked back to level one. Whatever. There were always ads (🙄) but now the game just get highjacked. In the middle of making moves you get jerked away to ads that have to be endured. I am about to delete and find another game.
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Developer Response
Greetings, Margaret.
We're sorry to hear about your experience.
Please contact our in-game support team using the settings menu and share the details. You can also write us using this form: http://bit.ly/contact_SSD2
Regarding the ads - we're working to reduce ads, but they're necessary for the free version. You can disable them in the game's menus. Your review matters to us, and we'll use it to make the game better.
Best regards. {15}I like the game but the amount of ads is ridiculous. I’m just learning the game and every 30 seconds there’s another ad, i barely have time to figure out a move and there’s another ad and I forget what I’m doing
Developer Response
Hello, Andi.
Thank you for sharing your review.
Our development team tries to keep ads as low as possible, but we need ads to give you our game for free. Please note that there is an option in the menus to disable ads. However, we value our gamers' comfort and will consider your review for the game's future. Best regards. {41}There really aren’t enough ads with this game. Having play interrupted every 30 seconds just isn’t enough. When you’re looking at the cards and trying to figure out a couple moves in advance is really the time I want to spend a full minute learning about royal match Response to dev: I understand the need for ads for free to play games. So run an ad to play a game, it’s solitaire, they aren’t really long games. However, 5-10 ads interrupting a single game on hard mode is just plain greed. It’s a well designed game and you are going to lose any chance of real success because of this.
2nd response to devs: replying to a response with the exact same statement isn’t a great way to convince someone to change their rating. It in fact reinforces my one star since it demonstrates clear disrespect from the people you need to succeed. I’m not exaggerating the number of “commercial breaks” in this game. you have turned a good game into a tedious experience that will soon be removed from my device.
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Developer Response
Greetings,
We apologize for any inconvenience you’ve experienced. Please understand that we utilize a third-party provider for our ad services, and it can take some time to implement changes. However, we genuinely appreciate your feedback and want you to know that we are continually working to update and improve both the ads and the game itself.
Your input is invaluable to us, and we hope you’ll give us another opportunity to provide you with a seamless and enjoyable gaming experience.
Thank you for your patience and understanding. Have a wonderful day!
Kind regards. {41}There really aren’t enough ads with this game. Having play interrupted every 30 seconds just isn’t enough. When you’re looking at the cards and trying to figure out a couple moves in advance is really the time I want to spend a full minute learning about royal match
Response to dev: I understand the need for ads for free to play games. So run an ad to play a game, it’s solitaire, they aren’t really long games. However, 5-10 ads interrupting a single game on hard mode is just plain greed. It’s a well designed game and you are going to lose any chance of real success because of this.
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Developer Response
Hello,
Thank you for updating your feedback. We genuinely apologize for any inconvenience caused by the ads in our game. As a free-to-play game, advertisements are essential for us to continue providing our services to players. We understand how important a seamless gaming experience is, and we want to assure you that we are committed to minimizing the frequency and intrusiveness of ads.
We greatly value your experience and are always working towards improving the game for all our players. Your input is crucial in helping us make these improvements. We hope you will continue to enjoy our game and stay with us as we strive to enhance your gaming experience.
Thank you for your understanding and support.
Warm regards. {41}I love Spider and enjoy playing on the app. Biggest problem. . . Whenever I’m studying the cards to make choice,especially on hard, an ad will pop up, over and over. Also the cards are very small and hard to see. Probably deleting.
Developer Response
Hello, Rongee. We appreciate your feedback and apologize for the inconvenience caused by the ads popping up. Our game is free to play, and we rely on ads to support its development and improvement. However, we understand that ads can disrupt your gaming experience, so we offer an option to turn them off. You can find this option in the game's settings.
Regarding the card size, you'll be pleased to know that you can customize the card fronts in the Themes section. This allows you to choose larger card fronts that are easier to see and interact with. We hope this improves your gaming experience and you will not delete the game. Have a good day. {41}I started playing this game over a year ago. I always play with two suits. When I first began I hit a winning streak of 77 games. For the last several months I have trouble winning more than 3 games in a row. Im afraid to update again because it might get worse. Have you changed something?
Developer Response
Hello, Wiry,
Thank you for taking the time to leave a review.
We haven't changed anything with the balance for a long time. Please note that traditional solitaire rules allow the game to be unbeatable under certain conditions. To counter this (to a certain degree) we added an "Only winnable deal" option that you can choose before starting the game.
We hope this information has helped you.
Kind regards and best of luck!I love playing card games on my computer. They do come with ads. Sometimes I actually have to shut my iPad off and re start it because the ad does not go away. The Spider Solitaire game was one of the games that caused me to restart my iPad because it would not eventually go away. I do not know how else to get rid of it. I do have your Spider Solitaire on my iPad, but did not need another one.
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Developer Response
Dear Cynhen,
We appreciate you taking the time to update your review.
We're sorry to learn about your experience with ads in Spider Solitaire Deluxe 2. Rest assured, our goal is to keep ads brief, typically lasting only 7-15 seconds, with a visible option to close them. We understand the frustration when ads attempt to obscure this option, and we're actively working to rectify this issue.
Your satisfaction is paramount to us, and we urge you to reach out to us directly from the in-game settings menu. Please share a screenshot of any ads causing disruptions, and we'll swiftly address the issue.
Thank you for your understanding and patience.
Best regards.This game is amazing to just unwind relax and enjoy. I play it for hours.
Unfortunately I do not know what to do with all my coins.
Developer Response
Hello! We're thrilled to hear you're having a blast with our game! 🎉 To put those overflowing coins to good use, head to the Themes button at the bottom of the main screen. There, you can snag awesome new themes, tables, and even customize the front and back sides of your cards! 🃏✨ Explore the variety, and keep the good times rolling!There are way too many ads. It’s so obnoxious.
& extremely irritating that they interrupt whatever I’m listening to. When I have to switch over to turn my music/audiobook back on, come back to the game & another ad comes on.
Developer Response
Hello,
Thank you for taking the time to share your feedback with us regarding our game. Our development team is committed to minimizing the number of ads in the game, but we rely on ads to provide the game to our users for free. We want to assure you that there is an option in the game's menus to disable ads.
We value the comfort of our gamers and appreciate your review, as it will be taken into consideration for future improvements to the game.
Best regards. {41}I like the game, but I really could do without all the commercials. Some commercials are OK, but not not every single time.
Developer Response
Hi!
Thanks for the feedback.
Our game is free to play, and with the help of ads, we can continue developing and improving it! We're sorry for any inconvenience and hope for your understanding.
Please note that we provide you with an option that turns the ads off. You can find it in the game settings. Best wishes!
Margaret2055
AndiJ1972
Ratteau
rongee1985
Wiry11
Cynhen107
Mistgurit
esperame78
whozit329
