Log in error
Response from developer
We are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you with the password reset and any additional questions. We run a legitimate business and we are open to resolving any concerns our users encounter so please contact us via the provided email address so we can assist you better.
Awful!
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Not happy
Response from developer
We are sorry to hear that you are experiencing issues with an app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Glitches in app
Response from developer
Dear customer, do you use most recent version? That could happen with 1.x app versions but hardly with current 2.1.x which is rock stable and fully functional. If on 2.x, please report your concerns to apps@firstbeatmedia.com, we'll investigate. Thanks.
Worst app ever, hacked
Response from developer
Dear customer, nobody ever complained about messages overlap - please send a screenshot to apps@firstbeatmedia.com, we'll investigate. All people in the app are real, we never add any fake/bot profiles so feel free to contact anyone. Yes there is single ad entry in mailbox, clearly marked "ad". Reaching out with multiple members that could be your potential match is a feature, not a bug - you been asked if you want to and agreed. If you want it stopped, go to Icebreakers section of the mailbox and delete.
Black Senior Personal App
Response from developer
Dear customer, please email to apps@firstbeatmedia.com with info on account you used, login method (email or Apple ID) and error text the app displays when login fails. We'll investigate the issue for you. Thanks in advance.