Failure at step 1
Can’t even register. Had plenty of time since I’ve been on hold for 35 minutes already trying to leave a broken meter report. The app is representative of the company.Not as useful as it could be
You have to register to report anything, and it can take 24hrs for your registration to be approved. So, if you see a hazard when you’re out and about, you can’t effectively report it if your registration isn’t complete. Doesn’t look like there’s any option to report as a guest. You’ll be better off calling their emergency number.Why no app for the rest of us?
I am a PG&E customer of many years, but my electricity is with SMUD. I would like to track my daily gas usage like I do my electrical on the SMUD app, but PG&E doesn’t have such an app, only one to report electrical outages. Why?