Janbox User Reviews

Top reviews

Address changes by itself

The app does not work well. Needs lot of small fixes. My advice use the pc.
Address changes by itself (selection after country)

Janbox app

Searches are irrelevant, the app crashes consistently, it’s essentially useless

Response from developer

Dear Mr DonKL, we would like to thank you for informing us of the problem that you have been having with Janbox. Please accept our apologies for the inconvenience, and I would like to know your email account. Then we can contact you to resolve your problem. Thank you again for bringing this issue to our attention, please don’t hesitate to contact us with any further concerns.

Extremely slow service

The app itself is marginally broken; many of the buttons don’t even work, or are in Japanese, and doesn’t even have basic capabilities like saved searches. The search is also broken and requires Japanese, otherwise you won’t get any meaningful results.

The service is also extremely slow. Expect week long delays waiting for received orders to even be boxed, and additional delays before it actually ships. Weeks of needless delays on top of the existing wait for items. The staff is indifferent about the poor quality of the service and unhelpful. You’d be best off looking elsewhere. I think that they are either lazy or understaffed.
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Response from developer

Currently, the application has been updated through many versions to edit the unoptimized utilities. Please update to the latest version for a better experience. Thank you very much!

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