UI & Functionality
This app should make Rwandan banking system proud. So clean and responsive 👍🏼
Momo pay
They should add an option to pay on codes using momo not just using numbers
Negative score
This BK app deserves a negative rating. Each new release logs users out completely, requiring them to delete the old version and reinstall the new one. It's a frustrating and poorly managed process. Numerous feedbacks have been given to BK, but as usual, they seem indifferent. Such incompetence at BK.
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Latest update killed a perfectly fine application made it unusable.
For banking app, if one can’t transfer money or access funds it’s useless. Endless requests to set up security questions which have already been set up.
Response from developer
Hello, You need to login using credentials instead of biometrics to update the security questions. Thanks.
Worse
Every time a new version comes, they wipe out login credentials. Is there anyone doing Q&A prior to releasing the updates. What a worse user experience with BK online banking!
Version updates
Can someone be able to use the app without having to update first to the latest version ? (having option of updating later) because whenever there is new version there is no option of continuing without updating it. I have noticed this on iphone, for other types of fon I don’t know
Proof of payment
The app is good and convenient, but it would be better if you added a way to get/Download proof of payment as pdf as it would help a lot.
Latest update is buggy
For banking app, if one can’t transfer money well it’s then useless. Sending funds to momo doesn’t work
Not working
This new update made “Make Transfer” button not responsive
Not working
Not working
