Bugging all the time
It’s embarrassing in front of the clients when the app just keeps freezing and them having to keep refilling the form has water so much of our time
Buggy as hell
Used to be so good. Easy to use etc. Now I can’t even send a simple consent form without being kicked out while using it half way through. Update from a few days ago doesn’t seem to have fixed it. It’s been happening for months
D
Very use full app everything is on it easy to access I love how I can contact them for any information I may need .x
App kicks you off
Unfortunately the app continually kicks you off when you go to save a treatment form - please can you review this?
Very good
Easy to use and if you have a question support are on it, they respond very fast and do their best to make sure you receive the best service, very easy to send pt consent forms, medical history and aftercare
Consistently fails to save information
Not fit for purpose as I keep losing consent forms.
Not much good
A good idea in theory, but totally useless in practice. Won’t let me send the forms to clients!! Also would be good if you could send things by other methods eg text, WhatsApp etc.
Will stick with Jotform!
Will stick with Jotform!
Kirbywin
Great app
This insurance causes client harm
Having been in business for over 26 years. Unfortunately I have for the first time had to claim my insurance for the very first time as my business premises completely flooded.
This company have done absolutely everything in their power to avoid payment for loss.
Over 3 months have gone by with numerous phone calls, emails etc and still they require more information.
Many things should have been discussed prior to the sale of the policy to ensure adequate coverage.
The stress this has caused has caused extreme client harm.
It has been so stressful, I still have no outcome. I just wish I hadn’t chosen this company for insurance cover
This company have done absolutely everything in their power to avoid payment for loss.
Over 3 months have gone by with numerous phone calls, emails etc and still they require more information.
Many things should have been discussed prior to the sale of the policy to ensure adequate coverage.
The stress this has caused has caused extreme client harm.
It has been so stressful, I still have no outcome. I just wish I hadn’t chosen this company for insurance cover
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Consent
I was using Faces and thought In Synch was similar however it doesn’t seem to have the same features. For example I can’t send consent forms to new clients, it only stores the ones I’ve already registered on faces so therefore I haven’t continued to use it
