Cannot Connect
Can’t even get into the game/app
Broken
Game is broken
The app is overpriced and they steal your data
It’s OK
The gems issues-
1. I have logged on a few times to find I have lost a couple hundred gems for no reason. This last time I had 280 and the next day I was down to 60. I hadn’t even opened any chats, I was just logging in to try to get my daily gems (which is also an issue).
2. I log on every day & some days it doesn’t give me the daily gems which means the next time it resets to day 1.
3. I always watch the ads to get double and about 75% of the time when the ad ends it only gives me the regular number (sometimes it says due to internet connection issues but I do not have any connection issues with any other apps).
4. I haven’t found any way of submitting these problems.
Response from developer
Hi, we’re sorry for the inconvenience. Can you please contact our Customer Support Team describing your problem with the game at support@profittechnics.com? It will needed some details from you. Screenshots would really help as well! We will look into the issue and will try to address it as soon as possible! Kind regards, notAlone Team
So many problems
Response from developer
Hi, we're sorry to hear you're not completely satisfied with the game, and thank you for sharing your feedback with us. Unfortunately, this is exactly the case. Once again, please accept our apologies for the inconvenience. Kind regards, notAlone Team
Broken
Game
Response from developer
Dear user, thank you for reporting this issue to us. Please contact our Support Team at support@profittechnics.com and share a detailed description of the issue, screenshots, device info and OS version so that we can help you fix it. Kind regards, notAlone Team
Too slow, too expensive
Response from developer
Hi, we're sorry to hear you're not completely satisfied with the game, and thank you for sharing your feedback and thoughts with us. We did not refuse free daily diamonds. You can get them by visiting the game daily. Also, we've added ad monetization to the game, so our players could have alternatives receiving gems. Kind regards, notAlone Team