Phone verification does not work and no support for help
Would love to shop here but the app does not work and there is no support to get any help? Was in the store they said to delete the app and re-download it does not work. Trying to get my phone verification….
Rewards don’t work
Rewards don’t work on the app
Can’t use rewards through app
Directions say to apply rewards at checkout but there is no option to do so.
Does the job but UX is very poor. No Apple Pay option
On the plus side, this app does make it easy to utilize rewards, but it has a couple of glaring UX issues:
1. When I open the app, I do so because I want to place an order. This should be the default screen. Instead it opens to a rewards page.
2. It violates accessibility guidelines with a lot of very low contrast UI elements. Even for users that don’t have vision impairment, the calls to action often look like they’re greyed out, especially when there are high-contrast UI elements on the page.
I’d also be a lot happier if it accepted Apple Pay.
1. When I open the app, I do so because I want to place an order. This should be the default screen. Instead it opens to a rewards page.
2. It violates accessibility guidelines with a lot of very low contrast UI elements. Even for users that don’t have vision impairment, the calls to action often look like they’re greyed out, especially when there are high-contrast UI elements on the page.
I’d also be a lot happier if it accepted Apple Pay.
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Excellent!
So excited to be able to have stored value in the new app!
Response from developer
Thank you! We are very excited about the new features and there will be even more soon! - Persephone
