Ace Trace User Reviews

Top reviews

Scam

I payed a year plan that let me use certain features I needed and then they changed the plans, not I can’t use the feature I paid for anymore unless I want to pay more, absolutely ridiculous to change the plan plan after paying for a full year, I have got loads of people to use this app and now I will make sure no one uses this scam money grabbing app.
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No real free version

Works well. Made a quick video to test it out but when I tried to save it a message popped up informing me that I need to subscribe to save videos.
I would have continued using the app if they offered even a basic version with a prominent, unremovable watermark. I would have probably ended up paying for a subscription just to be able to use all the bells and whistles like special effects and distance tracking and auto tracking etc etc.
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Pricing is just insane

It works fine, but isn’t anything amazing. If it was $20 or less I’d buy it but this subscription model is awful

Could be successful if they lower their price for service.

Tracking is alright most of the time. I used the one free trial that you can save to your phone, I just think way too expensive for the product, if they decreased the price down from $100 dollars a year and let users have more trials then could be more successful, I would like to further explore this app and use it for videos and vlogs but just too expensive, would recommend if service/product was cheaper.
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Unfortunately had to change my review to negative

I had canceled my subscription a while back and I guess they raised the prices since then. I recall paying maybe $15 for a year. Now I created a video and in order to save it I had to get a subscription. I thought oh $3/month isn’t bad and bought it not realizing it was charged annually. So that was annoying but whatever my bad for not reading it. But now I can’t even use the same effects that worked on the first video on subsequent ones because I got the silver package. Well why did the first video work? Pretty slimy and I would like my money back. Wouldn’t mind paying for gold if charged monthly so make that an option and stop trying to trick people
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Response from developer

We clearly state on the payment screen that it's the annual subscription and he pricing is for year. I understand, it might still be confusing and frustrating. You can ask for a refund at Apple, since they are handling payments. The first video could not work, it's impossible. If it did - that was some crazy bug then. I'd appreciate if you could share your first video with the effects. Please, reach out to support@acetrace.app, that's the best place to get help

Annual billing…. **** off

Terrible, forces you to pay anually if you want to even save the video you spent 30 minutes trying to track because the app itself is so terrible you have to do it manually.

Can only pay annually

Billed annually. App looks great and I’d be up for paying £3.50 monthly to see how I got on, but to bill for the whole year in one doesn’t work for me or most people as it’s a big outlay. Change this please

trash

this app is not good the line was not good and i said you can (automatique line) is just not work

Free app but not free to use

Doesn’t work unless you buy the subscription. Absolute ripoff these guys are charging 50 bucks a year for this. Spent like 30 mins getting my tracer exactly how I wanted just to find out I can’t even save it to camera roll, let alone screen record it. Very Misleading, would be nice if there was a disclaimer BEFORE you start tracing your golf ball for 30 mins.
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DO NOT USE

This is my first review I’ve ever left and it is absolutely worth it. This app is a piece of ****. I used the free version once it worked semi okay then because I’m in need of a shot tracer app I decided alright it can’t be worse then the one I’m already using so I paid for it. ROOKIE MISTAKE ITS HORRIBLE after paying for it the app worked one time and now I can’t make any tracers on it so they literally took 30 dollars out of my account and now useless. Horrible horrible horrible DO NOT USE THIS APP
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Response from developer

It looks like you've had a horrible experience, I hope you're safe. If you want help with your issue, please describe details in email to support@acetrace.app

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