Subcap User Reviews

Top reviews

Sucks

I lost 2 hours of work because it didn’t export properly??
You need to buy premium to get rid of the GIANT watermark anyways

Not trial friendly!

I wanted to try this app and see if I can use this for adding subtitles to my video. I was testing several apps to see which I’m had the option to manually add subtitles, not audio translate. I’m a new deaf content creator and need to try which features work for me. This app requires you to subscribe for the features I was looking for, so I did. Once he trial was over, they charged me. They will not refund you back even if you try to cancel the day of trial ends. This app didn’t even have the feature I needed, so disappointing for a huge chunk of money. Beware of this app!
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Response from developer

Hello, sorry to hear you had a bad experience. You need to cancel the subscription before the trial ends in order to not pay anything. And you can always ask for a refund from Apple. However, we are not authorized to decide if you get a refund or not. Apple handles everything on that end.

Bad translate

The translated sentence is completely different from what the video says.
I don't think it's worth going to subscribe

Response from developer

Which languages are you using? We'd love to get your feedback to make it better if there's any problem

They are great

Had an issue with their update not displaying milliseconds and I reached out to them and they did what they could to fix it , did I expect that ? Nope . But they did it , shouts out to the devs for putting the people first .

Response from developer

Happy users, happy Subcap team!💛

Excellent and Fast

The layout is intuitive and the voice recognition software is among the best, if not THE best I’ve tried. Great job!

Response from developer

These comments make us so happy🥰 Thanks!!

Give us seconds back

The new version has taken the seconds off the video as it’s playing, making it impossible to effectively edit the captions. Please bring the seconds back IMMEDIATELY

Response from developer

Milliseconds are back! :) Please update your app!

Improvements

This the app should all for the text to be tracked with a change of colour in the text.

Response from developer

Hello, what do you mean? We'd love to hear your feedback in detail

Waste of $13 aud

Total waste does not generate subtitles for Bollywood songs.

Response from developer

AI generally don't work well with music

absolutely useless

you gotta pay to generate subtitles. like why have the app if you need to pay for it. there is way better free options. even though capcuts auto subtitles is terrible, still better then this. dont download

Scam app

Pressed free trail and instantly charged $60 don’t use the trial. This app is a scam. The feature are bad and not worth it either. SCAM WARNING They won’t refund. They called me a liar but why did I get the refund? Because they tried to scam me.

Response from developer

That's a lie. You already got refunded. We use Apple's system so you can get a refund from Apple which you did. We also don't charge instantly, Apple only charges you if you try to use the free trial more than once

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