Rating summary
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Details about SMA Remote

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • November 2, 2021
  • October 3, 2024
  • 16.0+
  • 4+
  • 68.31MB
  • iPhone, iPad
  • English
    French
    German
    Show more

Developer of SMA Remote

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Version History of SMA Remote

15.0.0

May 5, 2024

- Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization. - Simplified call joining flow, especially for first-time users. - Mixed small improvements

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14.0.1

March 7, 2024

Small fix for videos in workflows

14.0.0

December 10, 2023

- Flexible Case details: Use case types with predefined or custom case details to structure use case related metadata. - Case filters: Streamlined case list view and first-level filters to efficiently manage and assign cases within your organization. - Face Anonymization: Anonymize faces during a video call. - Several security and performance improvements, bugfixes.

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13.0.0

July 1, 2023

• Screensharing: Share your entire Screen during a video call • Speaking Detection: Identifying and actively showing who is talking during the video call • Video call settings: Set the video call quality individually depending on the circumstances during the video call • Several security and performance improvements

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12.0.0

April 29, 2023

Visual Assistance Call: o Multi-Session Call - Reopening calls for regular and recurring appointments - Display missed calls - Display all sessions o Call Module Improvements - Out-of-Call navigation via picture-in-picture - Chat-Overlay Redesign - Call-Chat for externals

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11.0.0

November 13, 2022

• Videocall improvements: - Feature to mute other participants - Improved automatic rejoin - Pre-Call UI • Pre-fill username for guests: add guest user information to autofill within call invitation link • Mixed small improvements

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10.0.2

October 19, 2022

Small bug fixes for iOS 16 for the Videocall.

10.0.0

July 9, 2022

• Chat for externals: chat functionality is now available for external users • Hyperlinks: links you store in chats, cases, products, etc. are now clickable and redirect to the dedicated webpage • Revised client navigation • Copy chat messages on mobile applications • Change password function for externals • Pre-fill username for guests: provided user information of guest user, who already had used your solution, are pre-filled when using your system again • Multiple small improvements

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9.1.0

May 9, 2022

Multi-User Call · Remote support video calls with up to 20 participants · Improved handling of video and audio streams (bandwidth requirements) 1. Reduced and constant upload rate (regardless of the number of participants in the call) 2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view) 3. Increased video quality for screen sharing (screensharing) 4. Increased video quality for live stream in web application · Customized UI / UX design in video call 1. Activity based arrangement of participants 2. Highlighted audio status of participants 3. Changed appearance of participants (based on video/audio status and in video call or not in video call) · Various stability improvements SMA Virtual Support · Viewing 3D models of your machines in our mobile applications · Zooming, rotating and panning in the 3D viewer with simple touch gestures Workflows · Export of workflow reports

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8.0.0

November 2, 2021

Price History of SMA Remote

Description of SMA Remote

SMA Remote brings technical knowledge to any place on earth at any time. Augmented reality workflows for recurring processes or as self-service in customer support enable structured step-by-step instructions with integrated documentation without having to contact a remote expert directly. For unplanned incidents and collaborative processes, technicians can connect with colleagues in the office or home office at any time via remote support with augmented reality interactions to work closely on an issue without getting too close in person. The integrated management and documentation capabilities allow for a wide range of applications. The added values are increased plant availability (OEE), saving travel time and travel costs. SMA Remote offers the following functionalities: - Full-HD multi-user video calls with augmented reality annotations, shared pointers and continuous zoom for visual interaction of participants. - Documentation of remote support cases with checklists, comments, screenshots and video recordings - Chats with integrated translator into other languages to overcome language barriers - Navigation mode with visual instructions to safely direct people on the store floor - Invitation of guest users who can join with one click via a link in the mobile browser without having to install the app first - Asset relationship management to manage machines and equipment, assign experts, technicians and workflows, upload technical documentation and create augmented reality views of machines, components and parts - Easily create digital workflows, provide them as step-by-step instructions and collect feedback from users - Separate apps for data glasses / smart glasses
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SMA Remote: FAQ

Is SMA Remote compatible with the iPad?

Yes, the SMA Remote software is iPad-compatible.

Who created SMA Remote?

SMA Solar Technology AG developed the SMA Remote app.

What is the minimum iOS version to run the SMA Remote app?

Currently, SMA Remote supports iOS 16.0 or later.

What is the overall rating of the SMA Remote app?

SMA Remote has a user rating of 5.

What is the main genre of the SMA Remote app?

Productivity Is The Primary Genre Of The Sma Remote App.

What SMA Remote application version is the latest one?

15.0.0 is the most recent version of SMA Remote.

What date did the latest update for SMA Remote come out?

The date of the last SMA Remote update is October 3, 2024.

What date did SMA Remote come out?

The SMA Remote app was initially released on February 6, 2023.

What age rating does SMA Remote have?

The SMA Remote app is rated SMA Solar Technology AG: Contains no objectionable material.

Which languages does SMA Remote support?

SMA Remote currently features the following languages: English, French, German and 4 more.

Does SMA Remote belong to Apple Arcade's curated library?

Unfortunately, SMA Remote is not on Apple Arcade.

Are in-app purchases part of SMA Remote?

Unfortunately, in-app purchases are not part of SMA Remote.

Is SMA Remote tailored for Apple Vision Pro compatibility?

Unfortunately, SMA Remote is not tailored for compatibility with Apple Vision Pro.

Does SMA Remote use ad-based monetization?

No, SMA Remote does not use ad-based monetization.

Screenshots of SMA Remote

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