Love the app but
I keep getting disconnected from my iPhone 14 pro latest software with the bike and I have to keep resetting the connection every time I ride. Can you help or fix that. I do have my AirPods linked to the iPhone idk if that helpsDeveloper Response
Hi Julius, thank you for your feedback. Please reach out to customersupport@livewire.com or call 855 EV RIDER for us to best assist you!Latest Update Deactivated My Bike
Concur with other users. Bike is great but the app experience is terrible! Ever since the app was updated to the new UI, my bike lost sync with the app. I’ve tried activating it multiple times with no success; and every attempt to reactivate the bike takes a minimum of 5 minutes - doesn’t sound a lot but trying multiple times back to back on different days adds up and will test a person’s frustration level. I’ve decided to live with the bike without the use of the app at this point.Developer Response
Hello, we'd love to help get your app and connectivity working properly. Please reach out to customersupport@livewire.com or 855 EV RIDER for troubleshooting support.App Doesn’t Work
App doesn’t let me progress passed the “Theme Selection” page.
Nothing happens when I select a theme.Developer Response
Hello Rambo V, thank you for your feedback. Fortunately the concern you are reporting was addressed in a past update, please update for a resolution and reach out to customersupport@livewire.com or 855 EV RIDER if the issue persists.