Leave a Review Heyfood
Toms store
I love the app and the store serviceDeveloper Response
Thank you for your review! We're grateful for your patronage of our food delivery app!Review
They are really good and the food delivery are always fastDeveloper Response
Thank you for your review! We're grateful for your patronage and glad to hear you appreciate our fast delivery.Heyfood
The app is good but if you made a mistake with your order you can’t cancel itDeveloper Response
We are very sad to hear that review. We value our customers' feedback and want to ensure that their experiences are always consistent with the high value of we place on our services.Hey food
The app isn’t opening on my phone whyDeveloper Response
We deeply apologize for the inconvenience you are facing while trying to use our app. Please check the stability of your internet connection. Make sure your phone is connected to a stable Wi-Fi network or mobile data. The app may also not be opening because it needs to be updated. Please check the app store for any available updates. If none of these steps work, please reach out to us at “media@heyfood.africa” for further assistance.Money thief
I’ve been trying to access my account wallet for over a month now. Keeps saying error… I can’t place an order. I can only view all restaurants and all and you won’t release my money nor fix the issue even after several attempts to contact you to resolve the issue. The 1 star is not intendedDeveloper Response
We deeply apologize for the dissatisfaction you faced while using our service. We're disappointed not to meet our high customer service standards and will take steps to improve our service. To resolve this issue, please provide the name used to sign up and the phone number to process your complaint successfully.Scammers
They won’t deliver your order and they won’t refund your payment also.
Run away from them
They’re thiefSo easy to use and fast
I’ve never ordered food online before but with this app,i did and i was wowed!Developer Response
We are really glad that you like our app. Thank you for the positive feedback!I will give you 3 star
My brother introduced me to this app and they are very fast that’s true but This is my first time ordering on my phone and there is no cash option there I can’t get something to eat now please try and add a cash payment option thanksDeveloper Response
We are glad to hear that you had a positive experience with our fast delivery. I understand that the lack of a cash payment option is inconvenient for you. However, many food delivery apps are moving towards cashless payment methods to improve security and convenience. Have you considered exploring alternative payment methods, such as linking your debit or credit card to the app or using a mobile wallet like Apple Pay or Google Wallet? If those options aren't feasible, I suggest reaching out to the app's customer service team to see if they can provide any alternative solutions or options for payment. We always strive to provide our users with the best experience possible.Five star
Awesome
You deserve 5 starDeveloper Response
Thank you for acknowledging all of the time and effort we put into working! We are happy to hear this positive feedback, it means a lot to us.