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Neo is the no-code solution to personalize customer engagement through texting. Neo’s SMS platform is extremely simple and user-friendly: it unifies SMS marketing, sales and customer success in simple conversation threads. Here’s how: 2-way texting (SMS) Neo's 2-way texting is a phenomenal strategy to having a fast, relevant and personal conversation with customers at scale. Customizable chatbot Neo the bot is truly exceptional: he reflects your brand, replies to customers instantly 24/7 and automatically saves their name / number / inquiry. Broadcast to 1:1 Broadcasting texts is a fantastic approach to marketing. Neo converts Broadcasts into 1:1 conversations instantly, making it easy to promote offers and close deals. Multiple tags Neo's tags are an astonishing way to segment an audience and keep organized over time, with an infinite number of tags and colors to be created. Broadcast by tag Neo's broadcasting capabilities are truly remarkable, with the ability to send bulk texts to one or several groups using Tags. SMS Keywords Neo’s SMS Keywords are a brilliant way to engage with customers and gamify marketing campaigns. With programmable Keywords and create full scripts by SMS. Shared inbox Neo’s dashboard turns into an outstanding shared inbox for teams to collaborate seamlessly on sales, marketing and customer support. 2-way images (MMS) Neo's unparalleled customer experience includes 2-way images (MMS), because an image is worth a thousand words! And more! Neo is a complete suite of tools that also include links (URLs), text layouts (paragraphs), delivery status, and more.