Leave a Review Helix Smart
cant sync iphone 13
Hi I can not sync with my smart metal fit 2
the app doesn’t even detect my watch
please assistanika157
Not able to configure my watch
My smart metal fit is not able to configure in Canada. I did it before but not able to now. What's the issue? It was bought in IndiaHusna2310
Problem
As soon as I open the app to update firmware it exits the screen. App is very slow and not able to update firmware. 2 stars as the watch is good.Spintrs
This app is garbage
Not sure who built this but they need new engineering processes that prevent them from release such crap in production. The first step literally does not work so it’s useless really. At this point in my opinion they don’t have an app.SneakAirWalker
Developer Response
Dear User, We offer our sincere apology for the trouble. We never want you to feel like you're stuck with a bad experience. Please write to us at customer.support@coveiot.com, along with the watch, contact details, relevant error screenshots, or a small video of the issue so we can sort out the issue at the earliest opportunity. Thanks.Overall loved the app
The interface is really great and easy to use. Completely handy and smoothShouvikmitra
Developer Response
Hi Shouvikmitra, Thank you so much for the insightful review! We're glad to learn that you are enjoying the app & the watch, we appreciate the 5-star rating! Keep using our app. Thanks.Not useful
Most useless app , doesnt connect to my helix smart watch!!! No usefewdy
Developer Response
Hi User, Please accept our apologies for your unsatisfactory experiences. We never want you to feel like you're stuck with a bad experience. Kindly contact or write customer.support@coveiot.com, along with the error screenshots & iPhone model details & we will connect with you immediately on this. Thanks.
