Refund
Delivery spot on, but returns take an age to be refunded, currently waiting over 2 weeks to be refunded - advised that it could take 21 WORKING DAYS, which is ridiculous!
Refunds
Do not buy anything unless you’re certain that you are going to keep it. I have sent a return back worth nearly £60 and I never received my money back in my account . Even after many emails I didn’t get a reply it’s been nearly 3months and still nothing
Dress to impress
Why have I only just discovered DLSB? After ordering several dresses on line and returning them days before a wedding, I ordered two dresses from DLSB. As I opened the package I was met with the most sublime material and vibrant colour dresses, the joy continues as they are lined and fit perfectly! The cut of the dresses are so flattering and I instantly knew I wanted both! I want everything now! Thankyou DLSB! x
Show less
Website and app terrible
Cannot seem to pay for items with PayPal days now emailed for help no answer
tein
absolutely LOVE the styles …. some items a bit pricey for the material used.
Poor
Poor communication still waiting on refund after 4 weeks. Will not buy off here again.
4 weeks is ridiculous waiting time.
4 weeks is ridiculous waiting time.
Love this business
Always a pleasure to new products from DLSB. I love the large choice of clothing, and that there is something for all occasions you need.
DLSB IS ALWAYS MY GO TO
DLSB IS ALWAYS MY GO TO
Cheaply made clothing
Very expensive prices for cheaply made clothing. If you order the same size product, in different colours, be prepared for different size/fit, as not quality checks for consistency and clearly made poorly overseas with cheap labour. The stitching is also shocking, it does not match the colour of the clothing. Spending over £140, I’m really disappointed. These ladies are mugging us off!
Show less
Refunds too slow
I am still waiting for a refund after they received my return on the 25th June. This is very poor service from this company.
Appalling quality and service
Ordered what turned out to be the most over priced appalling quality products. Returned the items and am still waiting a month later for a refund. Whenever I try to access my account I have nothing but problems trying access my account at all. Their emails to reset passwords don’t work and you can’t speak to anybody to help. So am still out of pocket with nobody to raise the issue with.
Avoid this website and ordering from here at all costs. Pretty bad show when a website like SHEIN can offered better customer care.
Avoid this website and ordering from here at all costs. Pretty bad show when a website like SHEIN can offered better customer care.
Show less
