3 Stars
Honestly, the only real ask I have is that photos carry the metadata time over when saving to my phone. I choose to adjust them manually, but it’s definitely a pain.
notify me when my child arrives please
The KT Connect app is supposed to keep parents updated on their child’s daycare experience, but it completely misses the mark on one of the most important features: check-in and check-out notifications. Instead of receiving an alert when my child is dropped off or picked up, I have to log in and navigate through several screens just to find that information. This makes the app frustrating and inconvenient to use, especially when quick updates should be a given. Until this feature is fixed, I can’t recommend it.
I hope this aligns better with your intention!
I hope this aligns better with your intention!
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For the most part good
For the most part the he app is lovely. My only comment would be notifications for activities that the child does. When they ate or used the restroom. I can login and check but no notifications. That is my only pet peeve and other apps I have used in the past did have this.
Easy to use
This app is easy to use and its simple interface allows me to get the information I need during my kids’ day at school.
Terrible App
This app is useless. It is not user friendly, it does not send notifications even when button is on to allow notifications. (Setting notifications on phone are set to on). The app is difficult to follow and navigate. Overall I would not recommend, my daycare just switched to it and it was the biggest mistake! Worst app I have seen in a long time.
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Disappointing Compared to Other Daycare Apps
Our daycare recently switched from BrightWheel to this app and it is such a disappointment. There is always a lag while things load. The picture quality is terrible when they post photos. Parents don’t receive notifications for activities posted through the day and the staff doesn’t get notified when parents send in messages. Lots of room for improvement to make it comparable to other daycare apps.
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Need better parent side options
This app is very basic, I can’t zoom the pictures, if the text added in the gallery is long you can’t read it inside the pictures, the notifications are terrible, I want to know when something about my daughter happens and it is impossible
Poor user experience
Our daycare switched from Brightwheel to this platform due to background features apparently, but as the parent the experience has been poor.
1) The interface feels cluttered and dated making it not intuitive where to go. Brightwheel used simple interfaces that landed you where you were more frequently going and hid other information that you might go to once or infrequently (think account and info)
2) although I have notifications on it seems to only push for announcements and messages and not feed activity. Brightwheel let the user pick the level of notifications. I want all feed activity to show me throughout the day.
3) you can’t use a desktop version. While at work I don’t always have my phone on so I like to see the browser or be able to download photos not on my phone or to see things bigger there where it is more ergonomic to read than on a phone.
4) you can’t zoom into images and see the details of your kids experiences amongst the group.
5) teachers are also not notified about messages so early pickup times might be missed if it wasn’t when they were deliberately looking at the app.
The team should definitely check out brightwheel for user experience tips and steal what they legally can. KT might be better on the pocket or the 5 office staff but it is a huge downgrade to the parents and my understanding to the teachers in the room.
I’m sad. I loved brightwheel.
1) The interface feels cluttered and dated making it not intuitive where to go. Brightwheel used simple interfaces that landed you where you were more frequently going and hid other information that you might go to once or infrequently (think account and info)
2) although I have notifications on it seems to only push for announcements and messages and not feed activity. Brightwheel let the user pick the level of notifications. I want all feed activity to show me throughout the day.
3) you can’t use a desktop version. While at work I don’t always have my phone on so I like to see the browser or be able to download photos not on my phone or to see things bigger there where it is more ergonomic to read than on a phone.
4) you can’t zoom into images and see the details of your kids experiences amongst the group.
5) teachers are also not notified about messages so early pickup times might be missed if it wasn’t when they were deliberately looking at the app.
The team should definitely check out brightwheel for user experience tips and steal what they legally can. KT might be better on the pocket or the 5 office staff but it is a huge downgrade to the parents and my understanding to the teachers in the room.
I’m sad. I loved brightwheel.
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Useless
Except for paying online . You can’t see if a child has been checked on or out. I liked Pro Care so much better . I like knowing what’s going on and this doesn’t
Very lacking compared to other apps
The photos are terrible, lack of notifications, hard to read activity feed.
