Connect app for Mini PTZ Cam User Reviews

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Nightmare to connect Bluetooth

Requires factory reset EACH TIME the app drops out of foreground. So buy a tablet for one app.

Upgrading firmware wirelessly will brick your camera. I’ve bricked two. Use the sdcard

This is not alpha quality.

Pairing Issues - Canon Pick to iOS

Absolute rubbish.

It’s 2022 - why no BT?

Have always loved Canon products and own and used thousands of electronics over the last few decades. This is the worst product I’ve ever tried to use. BT nor Wi-Fi works. $450 door stop.

Doesn’t work!

It is almost impossible to connect my $450 Powershot Pick to my iPad with this app. It keeps insisting that it is already paired with another smartphone, then prompts you to reset the camera’s communications settings, and then still doesn’t connect. It is so frustrating, and has ruined all the enthusiasm I had when purchasing this camera.
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So broken…

Can’t ever detect camera over Bluetooth, need to reconnect Wi-Fi ever time I open the app. Very little works, and the experience is so bad I just left my new $400 camera in the box collecting dust. Please fix this app Canon

Won’t connect over BT

Only have been able to connect to the app via WiFi. Have tried deleting and redone loading the app. Turning on and off the camera. The app won’t connect with the camera via BT. I am hoping a software update is able to fix this soon.

Won’t connect to the camera

The app connected to the camera for a short bit, but I couldn’t get it to connect when I tried again. Very disappointing.
I’ve tried to get support through the app, but the link shown doesn’t work.

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