Limited functionality, all very poorly designed
I have the desktop converter - a device that sits on top of an existing desk.
When attempting to set the Sit height - the app tells me that 1.6” (the setting where the device is lowered to desk height) is out of the device’s range.
Unfortunately, since the app is completely useless, 1 star seems appropriate.
When attempting to set the Sit height - the app tells me that 1.6” (the setting where the device is lowered to desk height) is out of the device’s range.
Unfortunately, since the app is completely useless, 1 star seems appropriate.
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Response from developer
We are sorry to hear you are having this issue. The app code was created per a previous version of the E7 Converter manual which is causing the issue. Please follow the Height Calibration steps in the E7 manual, but enter the height measured from the floor to the top of the converter's worksurface (not the desktop or keyboard tray) while it is in its lowest position. Then you should be able to save the sit and stand heights based on the distance from the floor to the worksurface. While not an ideal solution, this will work until we can update the app to align it with the E7 Converter keypad display.
