Leave a Review Lockdown Logic (New)
Much improved
Much more responsive than the old app
Wifi connection to networks with special characters works now tooShantahan
Barely better
Well the new app version is one star better than the old version because I can finally at least connect it to my WiFi but the software is soooo buggy. Crashes regularly and can’t seem to get all the settings set correctly.Another10$Lost
Developer Response
Sorry to hear you are having problems. If you could contact support@lockdownsecured.com and let them know the scenario in which your app crashes we can pass it onto the technical team and get a fix for it ASAP! Thanks for the feedback!Waaaay better
Forgot to add to my last review, if your having issues getting your puck to sync up to the app, try turning off your WIFI 5ghz channel, and you may have to manually enter the info, it took me several tries, like 4 or 5, i also took my puck out of my safe and got it close to the WIFI router like 3 feet and mine finally synced up, hope this helps othersShow lessBobby's cart shop
Not Better?!?
I thought this was to fix bugs? It won’t even let me add my devices. Fails every time.Meeinc
Developer Response
Update 8/18/21 -Version 1.7 was released and addresses issues with setup, mainly if your Wi-Fi name or Wi-Fi password contained special characters such as: @ % : $ ' = " ; the device could fail to add. After updating your app it should now add without problem. Let us know if that helps! Sorry to hear you’re having issues. Please reach out to our customer support so we can resolve the issue at support@lockdownsecured.com . Also please confirm that you are using a 2.4GHz network to connect your puck too, the puck does not support a 5GHz network like most smart products. You also may want to check that you have enabled Local Network access in your settings.Looking Good!
Looks a whole lot better and working great.RedDawn1313
Works Great!
Way more responsive and useful than the last app! can’t wait to see the new productsjoshfindo12345
Same old CRAP
Didn’t work before. Still doesn’t. One star because there is not a lower choice.FedUp with this junk
Developer Response
Update 8/18/21 -Version 1.7 was released and addresses issues with setup, mainly if your Wi-Fi name or Wi-Fi password contained special characters such as: @ % : $ ' = " ; the device could fail to add. After updating your app it should now add without any problems. Let us know if that helps! Sorry to hear you’re having issues. Please reach out to our customer support so we can resolve the issue at support@lockdownsecured.com . Also please confirm that you are using a 2.4GHz network to connect your puck too, the puck does not support a 5GHz network like most smart products.
