Leave a Review Eagle Casino & Sports
I would encourage you to stay away.
This platform is awful. I would suggest using a different platform like wynnbet or mgm or ceasers. I lost over $250,000 and they don’t offer any credits. Other platforms offer credits to help win some money back and enjoy your time playing. This platform is the worst platform anyone can play on.
Customer service is unprofessional.
After trying to escalate an issue, the customer service representative response:
“ Ive explained that a higher up management wouldn't be able to help you as we aren't allowed to give out free credit and to avoid you possibly getting your account suspended. I'm giving you the answer and you just aren't accepting the answer to your question that you PROCEEDED to ask me. As I answered this question in the MOST professional way possible the answer still isn't sitting right with you. I am unsure on how to help you going further as there is no manager available at this moment because they are currently in a meeting.”
after submitting an complaint through email, and telling them I do not want to self-exclude, they went ahead and suspended my account.Show lessJimmyI.
Know the room
I read ALOT of reviews from degenerates. Read the disclaimers about match play dummies. All sites have a multipler. This is nothing new. Don’t use them if you aren’t ready to do that. App works fine. Ppl are morons. The reason I gave it 3 stars is…… signed up. Long story short, withdrew $1200. And says 2-4 days plus “maybe” another 2-4 to show up in my bank. I gave this app a change because it’s a rez not a big corporate. But that’s dumb days to get your money. If they were smart they would have a quick turn around because ppl will give it back sooner than later. Example: fan, mgm golden all will have money hit PayPal within 30min. Even with withdrawals of 3k plus.
Do Better guys.Show lessmnuyt
Garbage
Garbage app better off playing fandual or mgm you can actually withdraw your funds on that’s platforms I have done everything I can to Israel money from this app. It worked one time out of 40 every time I try to withdraw it automatically cancels my withdraw and put some money back in my account so when I messaged them on instant chat, their excuse was my address was wrong on my card so I checked my card address instead of being an upper case it was in lowercase and that was why they claim my withdraws wouldn’t work so I fixed that and tried again and didn’t work again so I changed my withdraw method to PayPal. What still getting canceled by far the worst after is it is garbage not to mention the one time I did work took me four days get my money.Show lessFRED BEAR90
Don't bother if using an IPad
This is one of the worse online casino apps in Michigan (it's definitely not iPad user friendly). I did download the app but several games will still not play. Plus, for some reason this app does not let you go back to where you left off to start a new slot. You have to go back to the beginning & scroll down, hit a button to get more games (you can see MAYBE 7 games at a time), scroll down, hit a button to get more games & it goes on-and-on-and-on & is extremely frustrating. I did try to play the web version thinking it may be easier, but you have to download a geo-locator which is not set up for an iPad so you can't play on the web site. Plus, I have NEVER won anything worthwhile on this site. If I have, it's been so long that I don't remember. Other sites yes - this one no! There are so many other really good Michigan online casinos you can try that actually work well with an iPad and where you can win money. This app & the slots may work well on an actual computer, but a lot of people use iPads so you would think they would be more prepared for this. I like to keep things local when I can & the actual Soaring Eagle casino is within driving distance but because the app is so frustrating, I won't/can't be using it much, if at all.Show lessstar4056
Don’t put money in if you want it back in a reasonable time
I’ve used this site many times and for the most part it’s ok. Then you go to withdrawal your money and you decide to do it instantly as stated in the faq sheet. Well so far I’ve talked to 3 agents and have received 3 different statements as to why in 8 hrs I still havnt received my funds. Yes it states if not recipe in 30 minutes to contact them however it’s a waste of time. They cannot help you to receive it but they can cancel it they can take more payments and everything beneficial to them. However your instant payment could be 2-4 days. An absolute misleading lure to get your money. Unfortunate because until the lying deceitful responses and no resolution I actually had an ok experience and usually received my money ile say not in 30 min ever but within an hour. Good luck if you try it out but if you win any substantial amount my suggestion is withdraw it in small amounts or at least in a couple. Really a bummer I thought there was a descent site!!!Show lessMisleading withdrawal times
Horrible stay away.
Please read. I hit BIG BIG using WynnBet casino. I tried this app last couple of days and lost over 60k. If you want to hit big, I suggest going to WynnBet If you are a big player stay away trust me. If you make a big despot they try everything in there power to have you lose. Once you lose, get ready to lose access to all deposit methods and they blame “technology” or they blame “flag ai system” and can’t make any high deposits, so basically impossible to get any money back. I would advise to stay away. Many issues with deposits. Lost major amount of funds due to there issues with the system. Wouldn’t allow me to deposit enough funds to make some money back and only allows $500 at a time then there system flags it. Once you lose a lot of money it will be very difficult to get it back due to inability to deposit sufficient funds. Customer service is horrible. They blame it on my bank, my bank approves it, then they blame soaring eagle. Back and forth. Network issues. Freezes multiple time. It’s not greatShow lessUnsatisfied customer
For what ever reason your casino is has been a headache lately. Not just for me, but my sister in law as well. You offer bonuses and when she and I try to participate abs activate the bonuses, your site flicks to a screen to be filled in as if we are new customers. When we try to fill out the form on the screen , we get an error message stating we already have an account. We know that, we did not want to fill out a new customer form but that is the only screen that we are given. She no longer uses Eagle casino and after last nights trouble for me. I guess I won’t be using y’all either. Very, very frustrating. I suggest you have your technical team check into this very aggravating problem you are causing your customers. Good luck 🍀Show lessKegger$1
Bonus round won’t play through
I had a bonus game awarded in King of the Watering Hole - it froze and just now just keeps spinning. It won’t finish the play. I have contacted support with screenshots and they just keep telling me - it’s been escalated and we will let you know what they find out. I have tried different browsers, uninstalling, clearing caches, different devices. It just gives me an error and keeps spinning. If a Jackpot Royale hits - I will not be a happy camper, since this has been several days and no word. You would think that CS would offer something, but they don’t.
One other thing…..the withdrawal time is the worst of all other casino platforms. It shouldn’t take 2 days to be removed from pending and then another day or two for them to pay. Deposits are instant…..I am just sayin.Show less#notahappycamper2024
👎🏼Zero Stars - Worst Casino App Ever!!👎🏼
I've never heard of this casino before today. It so happens that while I was driving to work and listening to the "Mojo in the Morning" show, a commercial about this Casino came up. I was like it must be a good Casino since my friends Mojo and Shannon were talking about it. Boy, was I wrong! What a horrible experience... What a terrible loss... What a scam! Nothing about this Casino app is good. Graphics are bad, the games are terrible, the promotions and bonuses are so fake and not worth the money and hype. And worst of all l, the deposit and withdrawal is so difficult you can't even get your money out. I mean, come on, who names a casino "Eagle"? Should known it wad a scam just from the name. It's all Mojo and Shannon's fault! My advice: Save your time and money. Stay away from this app, please! These guys just take your money just like a thief who picks your pockets. The good thing about this experience though is that I have decided that I will never gamble again. I just deleted all the casino apps.
👎🏼👎🏼👎🏼👎🏼 *Negative 1 ⭐️* 👎🏼👎🏼👎🏼👎🏼Show lessZea145
Review
Great games and nice app layout. Only downfall is when you leave a game it doesn’t take you back to your previous page. Takes you to the feature page and you have to search and through everything to get back where you were.BC_Mike-12
