Park District of Highland Park User Reviews

Top reviews

app does nothing

not a darn thing. keep trying.

Not a very good app

Like others, I just get a black screen instead of a home page and facility conditions.

Everything else just redirects me to the PDHP website, so I’m not sure what the point of this app is.

Does not work

The app doesn’t work. The Home Screen is black. When I click on any of the other tabs (like Facility Conditions, Promotions, etc), it’s also just a black screen. Don’t recommend.

Home Screen black

My Home Screen is black. I’ve deleted and reinstalled the app and black screen is still there. All notifications and permissions are approved and open. And still the black screen is there. Now what?

Awful

This new version is awful. The Home Screen is all black. The drop down does not include the exercise schedule, and I can’t find it. Plus, it deleted my virtual pass, which was on the prior version. This version is useless, at least on my iPad.

Response from developer

Sorry for the experience you had with the new version and the issues you ran into! This is the first complaint we've received over an upgrade as our other users across all devices had no problems. As such, I'd be happy to help you out and try and get to the bottom of what went wrong with your upgrade to try and get your app back working correctly. As a "clean slate refresh" it'd be worth a quick try to delete and re-install the application, to see if that alone solves your problem. But if you're seeing a black home page, its likely your device is blocked from connecting to the home page either and if you reach out I can help you get that squared away. Sorry again for your issue

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