Leave a Review EducationFirstFCU
Takes Some Getting Used To!
It take a little time to adjust. I even had to go into the lobby to get assistance. As a senior citizen new things take some getting used to. I do like how quickly transactions are completed on this App.Not Good At ALL
I was really excited about the new updates but as time went on I have found many things that is no longer like I use to get my payroll a day early that has stop I checked with my job and they tell me it’s the bank system, next I have to call to see if I have a pending deposit well with the old account you can see the pending deposit, . Add on do not take away the good things that work. I wish I could give no stars looking for another credit union and I been with this credit union over ten years plusShow lessDon’t like it
It’s much more difficult to find and do things than before 😞🤯Learning
I am getting used to the new app. I’ve found a few problems, but I think they are more user errors than anything else. I’m sure it can do more things than I know how to do.No diligence
Totally screwed me around on the bill pay after new system was implemented- just stopped paying my bills. When I call, as usual you cannot find anyone who really knows their job or what they are doing- an answering machine would be more helpful than most people there. I ask for someone who knows what to do to call me back- never did. And do you think they made good on the late bill fees they caused? No way- once they hung up the phone they put me in file 13. I no longer trust them without triple checking everything! This is not the CU it was 20 or 30 years ago- very disappointingShow lessNew program
Not user friendly. Setting up ebill payments is difficult and redundant.Working on it.
Still trying to get use to it and in the trail and error mode. Like it so far.Review of service
I am really enjoying the new system.Very glitchy
My account info never syncs and when I log out and try to get back into my account there is an errorNew EFFCU app
LOVE the app! Had some struggles with the functionality & reliability of the old app, but they nailed it on this one. Very fast & intuitive. I really like how easily I can customize to my needs.