EducationFirstFCU User Reviews

EducationFirstFCU
EducationFirstFCU
Education First Federal Credit Union

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  • Takes Some Getting Used To!

    It take a little time to adjust. I even had to go into the lobby to get assistance. As a senior citizen new things take some getting used to. I do like how quickly transactions are completed on this App.
  • Not Good At ALL

    I was really excited about the new updates but as time went on I have found many things that is no longer like I use to get my payroll a day early that has stop I checked with my job and they tell me it’s the bank system, next I have to call to see if I have a pending deposit well with the old account you can see the pending deposit, . Add on do not take away the good things that work. I wish I could give no stars looking for another credit union and I been with this credit union over ten years plus
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  • Don’t like it

    It’s much more difficult to find and do things than before 😞🤯
  • Learning

    I am getting used to the new app. I’ve found a few problems, but I think they are more user errors than anything else. I’m sure it can do more things than I know how to do.
  • No diligence

    Totally screwed me around on the bill pay after new system was implemented- just stopped paying my bills. When I call, as usual you cannot find anyone who really knows their job or what they are doing- an answering machine would be more helpful than most people there. I ask for someone who knows what to do to call me back- never did. And do you think they made good on the late bill fees they caused? No way- once they hung up the phone they put me in file 13. I no longer trust them without triple checking everything! This is not the CU it was 20 or 30 years ago- very disappointing
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  • New program

    Not user friendly. Setting up ebill payments is difficult and redundant.
  • Working on it.

    Still trying to get use to it and in the trail and error mode. Like it so far.
  • Review of service

    I am really enjoying the new system.
  • Very glitchy

    My account info never syncs and when I log out and try to get back into my account there is an error
  • New EFFCU app

    LOVE the app! Had some struggles with the functionality & reliability of the old app, but they nailed it on this one. Very fast & intuitive. I really like how easily I can customize to my needs.

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