Aspen LiDA User Reviews

Aspen LiDA
Aspen LiDA
ByWater Solutions, LLC

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Leave a Review Aspen LiDA
  • Categories Missing

    Won’t load Discover categories.
  • Have to re-enter library card all the time

    This app constantly crashes and indicates a problem. Following this I have to re-enter my library card, a long number no easily remembered, and my pin. None of this gets saved in a my password feature on iPhone. This is very annoying and usually happens at the worst time when I most want to check to see if the library has a book. Fix this please, or at least save my login info in the iPhone so I don’t have to go find my card and re enter it!
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  • App does not load categories

    App does not load categories
  • Load time

    The app does what it needs to do however the load time when opening the app is very slow. Based on the loading time for opening the app, 3 stars.
  • App crashes

    When I click the app it immediately crashes so I am not able to use it.
  • App No Longer Opens

    It used to open and was usable but not anymore. I’ve deleted the app, reinstalled it, and still it doesn’t open. Well, when it used to work, it was good, a little slow to open, but otherwise functional and frequently used. I’d like to get back to using the app instead of logging into my account via a URL. Any help on how to fix this app problem?
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  • Refuses to open!

    I love the connection to my library system but if it won’t open it is useless!
  • Doesn’t work

    Doesn’t ever load past logo screen, useless
  • Cannot place holds

    Is there such a monopoly on library software systems that they don’t have to put out a quality app for patrons to manage their accounts? This app is extremely slow, spits out the same factoids at every open (honestly not a dealbreaker, but I’ve read about the oldest library approximately one million times), and most recently (but for months at this point) the app has been rendered useless by its incessant request to “enable notifications”. It doesn’t matter if notifications are turned on or off, you cannot get past this screen to put anything on hold. Yes, I can go to the library’s website, which I assume is powered by the same software that runs the app. It is usable but just as clunky.
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  • Libby is better

    I wish my public library would’ve gone with libby/overdrive instead

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