Leave a Review Aquatel
Poor app development and nonexistent support
After paying a significant amount for the hardware (which works well BTW), you’re then faced with paying another £17 for the app to use the online functionality of the tank module.
Now I wouldn’t mind paying that amount if the app worked correctly but it doesn’t.
- Trying to access any of the graphs crashes the app
- There is still no way to initiate a password reset from within the app
- The air gap increments need to be reduced to facilitate more accurate alerting
I’ve been in touch with a rep from Aquatel several times to get these issues resolved which have been promised for years, finally we get the much anticipated update…THAT FIXES NONE OF THESE ISSUES.
I swear I’ve spent more time working with the manufacturer of this product than the developers of this app.
Very dissapointing,Show lessSkoobaskunk
Setup impossible on current version
In trying to configure the current version, it won’t allow a password greater than 15 characters. Telstra in Australia for their Gen 3 modems have a 16 character password.
In discussions with Aquatel (which started in November, I was told an update would out within the week.
I think it is probably a worthwhile product. But without being able to set it up, due developer constraint on password length, I can’t prove one way or the other.Show lessMarkonbass