zTruck - Customer

Book a load: Automatically detects your current location and you can choose to have your load picked up from your current location, or you can drop a pin on the map/enter the pickup address manually. Your favourite drop addresses can be saved for quick and easy access in the future. Pay by Cash, Card or Wallet: Realises that each customer will have a different preferred method of making a payment for a load. Hence we give you the option of using either a Cash, Card or a Credit line (Wallet). We make sure your information is secure by storing card data on a PCI compliant database. Your wallet can be recharged on the app once your credit is depleted. Acceptance: Driver will acknowledge availability and accept your shipment. The price of the shipment will be available for you to select and approve. Upon approval, your driver will be dispatched to your location. Track your load: You can track your load on the Shipper (customer) app and get live updates of the drivers location. The customer will also be notified about the status of the booking and when the driver 'Arrives', 'Starts' and 'Completes' a Load and this notification will come as a push. View the details of your load: While you are on the live track page, you have constant access to the details of the load and you can view the documents uploaded at Pickup and verify the condition of your goods. Review & Rate Drivers: Loaders and drivers rate each other after the completion of a trip. At the end of each trip, you’ll be invited to rate your driver from 1 to 5 stars. You can also provide this rating at the bottom of your receipt.