Infinity FSM

With Infinity, you can get the most out of your field techs and service business with a super-easy mobile app. It's integrated with our powerful cloud-based platform so you can take advantage of batch processing and take control of your company's workflow. Your team will be able to process jobs, input customer data, and more, right from their tablets or smartphones. And our powerful dispatch system will help keep everyone on task. Infinity has been the go-to app for businesses that need GPS functionality in order to work on their customer's sites. There's no need to worry about forgetting or losing your paperwork or other important documents; Infinity has it all under control. Infinity is available for any service where you have service technicians in the field. Infinity will take your service business to the next level. Here is a partial list of the powerful features: - Dispatching. Technicians can have the ability to dispatch themselves. Or not. You choose what works best for your business. - Control what work orders are seen by your technicians filtered by location, skill level, and urgency. - The technicians have access to basic customer information, location, and complete customer history. - GPS with navigation. - Accept and process credit cards, checks, and cash. Even existing credit cards that are "on file" with a customer. - Multiple payment processing. - Create estimates - Technicians have searchable access to your price book for a quick addition to invoices. (Custom tasks/services are also available on the fly). - Capture a customer signature, which appears on the invoice. - Pause, reschedule, reject and cancel jobs. - Account for Purchase Orders from your approved vendors with complete, secure control. - Photo capabilities for checks, purchase orders, and any photo needed on the job site. - Specialized billing mechanisms for commercial/billing accounts. - Electronic invoices. Invoices are emailed to the customer directly from the field. - Mandatory/Required fields before an invoice can be completed. This required field assures you that the technician fills in all required data before closing an invoice. - The technician has access to 3 days’ worth of their invoices. - Real time integration with the Infinity web application. - Time accrual for the job being performed. Disclaimer: Continued use of GPS running in the background can degrade battery life.