BEWARE SCAM FRAUD
This company will take your money and not give you working service or product. Many other alternative options available that are way better!
Very good but a bit tricky to get the alerts set up
Very happy overall. The tracking is great and very accurate. It was a bit hard to get the alerts all set up properly but it works great now. I wish I could turn off the movement alerts (every time time the wind blows I get a message) but other than that I am happy. Now they need to port this too an iPad and possibly even a computer. Then it would get a 5 star
Show less
It works perfectly
Simple to use. Especially useful tracking vehicles during hurricane evacuations.
Stay AWAY!!! SCAM
Scammer! One of my devices stoped working, when I contacted them, they told me to buy a new one and once I receive it to call them for activation. I did as I was told and once I contacted them for activation, they tried to charge me a fee. When I asked what’s this fee for! The guy on the line immediately lost it on me calling me names and swearing (the swearing was so bad that I can’t even write it on here) and calling me cheap, then he disconnected all my four devices that I just renewed about a month ago scamming me out of my money. I can only assume the guy on the line was the owner as when I looked him up that’s his regular behaviour. I can’t believe this guy is even allowed to operate a business and have his app on here.
Stairway from the scammer and psycho.
Stairway from the scammer and psycho.
Show less
App works great!
Had these trackers for 2 years on my m3 you get historical playback and you can disable the ignition if needed all through the app
4 Jupiter Devices later with Excellent Company Service
No matter what questions I have or difficulties to overcome I have always found the Customer Service Centre responsive. I phone them and they return my calls promptly. I email them and they reply within 24 hours. On Whatsap they respond quickly. The products work without a glitch. The subscription services are reasonable. The customer service reps are helpful and polite. It’s a slam dunk. I have no idea how anyone could give them a negative review. I’m learning how to monitor several devices on their new software. I will likely buy more products. Kirk in PG BC
Show less
Avoid any products from this company
I purchased a Jupiter 4G tracker and paid for the annual subscription. The device worked as intended for a few days and then stopped showing a location but kept sending alert notifications. I contacted their customer support and tried to figure out what was the issue. The person who communicated with me didn’t introduce himself but was obviously unhappy with my questions. After a couple of days the device even stopped sending the alert messages. After another round of communication with the “tech support” through the WhatsApp chat, the person cancelled my service, blocked the account and sent me more than 20 abusive messages with a foul language that can’t be shared here for obvious reasons. I don’t know if it was an owner of the company or someone else, but this person is sick and you will make a big mistake by buying their products. Stay away!
Show less
Fraud
If you make a mistake with the activation of your device, there is a big chance that the emotional owner of this company will turn off all the devices you have paid for. That’s what happened to me.
Need to weary
The admin removed my account and device. For someone in tech support to have this level of administration over one’s device you need to be very weary
Amazing product
This product is so easy to use and it’s app is amazing too. Customer service is also super helpful and quick
