Can not unsubscribe
Each time I tried to cancel the subscription, it kicks me out and I try again. I’ve done the cancel subscription multiple times and it doesn’t work. Whoever is reading this, PLEASE CANCEL THE SUBSCRIPTION for OldBubba
Response from developer
Dear sidamichelle66, we are sorry to hear that you are experiencing issues with cancellation of your subscription. Since this is an App Store App, we don't handle cancellations or refunds. If needed please contact Apple Support. Also, please, send an email to our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you however we can.
Won't let me delete my account or deactivate.
Response from developer
Dear Lisa, we are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to provide assistance with password reset and account removal.
Can’t log in
Profile details and can’t log in.
Tried to contact support but said you have to be a member to contact support (in other words you have to be able to log in) but I can’t log in so can’t contact support…..
Response from developer
Dear user, we are sorry to hear that you are experiencing issues with our app. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Not a dating app
Response from developer
We are sorry to hear that you are not finding enough members. The number of new users on our app is constantly increasing and we hope you will be able to find a good match soon. If you are experiencing issues with an app, please contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
Plain and simple
Response from developer
Thank you for your feedback. We are constantly working on improving our app as our goal is to provide a good experience to all our users.
Is this app a scam?
Response from developer
We are sorry to hear that you are experiencing issues contacting our support. Please, send an email to our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.